Enrollment Specialist
Current- Processes and maintains eligibility information for routine individual and/or employer groups under direct supervision.
- Maintains accurate eligibility records for assigned line of business. Enters system eligibility data on a daily basis, including new enrollees, changes, and cancellations.
- Conducts periodic audits of group eligibility data.
- Reconciles group eligibility report to monthly statements.
- Responds to all written and telephone eligibility inquiries from individuals or assigned employer groups.
- Researches information on subscribers to resolve problems and disputes.
Sep 2020 - Present
