Enrollment Specialist
Current• Processes and maintains eligibility information for routine individual and/or employer groups under direct supervision.• Maintains accurate eligibility records for assigned line of business. Enters system eligibility data on a daily basis, including new enrollees, changes, and cancellations.• Conducts periodic audits of group eligibility data.• Reconciles group eligibility report to monthly statements.• Responds to all written and telephone eligibility inquiries from individuals or assigned employer groups.• Researches information on subscribers to resolve problems and disputes.• Maintains quality and production standards as outlined by the department.• Assists with special projects.
Sep 2020 - Present
