Senior Quality Strategist
CurrentTrack, analyze, and report on service quality metrics and trends. Identify opportunities and collaborate with others to improve the customer experience.
Sep 2023 - Present
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Jon S. Email & Phone Number
Senior Quality Strategist at Reverb
at
Reverb
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✓ Verified July 2026
3 data sources
Profile completeness 86%
Current company
Role
Senior Quality Strategist at Reverb
Location
Greater Chicago Area, United States
Company size
Who is Jon S.? Overview
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Quick answer
Jon S. is listed as Senior Quality Strategist at Reverb at Reverb, a with 229 employees, based in Greater Chicago Area, United States. AeroLeads shows a matched LinkedIn profile for Jon S..
Jon S. previously worked as Senior Quality Strategist at Reverb and Quality Manager at Reverb. Jon S. holds Music Composition And Technology from University Of Montana.
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Email format at Reverb
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Reverb
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Profile bio
About Jon S.
Currently managing a team of customer support agents at Reverb.com, working with my reports to strengthen their careers. On the side, I'm working on developing my strategy and analytics skills.Prior to working in the online customer support field, I worked in food service for over a decade.
Current workplace
Jon S.'s current company
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Reverb
2 roles
Jon S. work experience
A career timeline built from the work history available for this profile.
Quality Manager
CurrentLeading quality and enablement initiatives for customer-facing departments by taking a 360º look at systems and interactions to continually define, achieve, and maintain outstanding quality for customer interactions with our team.
Oct 2020 - Present
Team & coworkers
Colleagues at Reverb
Other employees you can reach at reverb.com. View company contacts for 229 employees →
DG
Daniel Guajardo
Colleague at ReverbIndianapolis, Indiana, United States
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SB
Shane Bradley
Colleague at ReverbIndianapolis, Indiana, United States
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RS
Robert Schnoor
Colleague at ReverbAmsterdam, North Holland, Netherlands
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MA
Mark Anzelc
Colleague at ReverbChicago, Illinois, United States
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BC
Ben Cunningham
Colleague at ReverbGreater Philadelphia, United States
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DD
Daniella Derose
Colleague at ReverbChicago, Illinois, United States
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EG
Ednilyn Grace Genite
Colleague at ReverbCabadbaran, Caraga, Philippines
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TT
Tyler Thompson
Colleague at ReverbGreater Chicago Area, United States
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JM
Jamie Major
Colleague at ReverbChicago, Illinois, United States
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MH
Markus Hinteregger
Colleague at ReverbHoorn, North Holland, Netherlands
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Daniel Guajardo
Colleague at ReverbIndianapolis, Indiana, United States
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SB
Shane Bradley
Colleague at ReverbIndianapolis, Indiana, United States
View →
RS
Robert Schnoor
Colleague at ReverbAmsterdam, North Holland, Netherlands
View →
MA
Mark Anzelc
Colleague at ReverbChicago, Illinois, United States
View →
BC
Ben Cunningham
Colleague at ReverbGreater Philadelphia, United States
View →
DD
Daniella Derose
Colleague at ReverbChicago, Illinois, United States
View →
EG
Ednilyn Grace Genite
Colleague at ReverbCabadbaran, Caraga, Philippines
View →
TT
Tyler Thompson
Colleague at ReverbGreater Chicago Area, United States
View →
JM
Jamie Major
Colleague at ReverbChicago, Illinois, United States
View →
MH
Markus Hinteregger
Colleague at ReverbHoorn, North Holland, Netherlands
View →
1 education record
Jon S. education
FAQ
Frequently asked questions about Jon S.
Quick answers generated from the profile data available on this page.
What company does Jon S. work for?
Jon S. works for Reverb.
What is Jon S.'s role at Reverb?
Jon S. is listed as Senior Quality Strategist at Reverb at Reverb.
Where is Jon S. based?
Jon S. is based in Greater Chicago Area, United States while working with Reverb.
What companies has Jon S. worked for?
Jon S. has worked for Reverb.
Who are Jon S.'s colleagues at Reverb?
Jon S.'s colleagues at Reverb include Daniel Guajardo, Shane Bradley, Robert Schnoor, Mark Anzelc, and Ben Cunningham.
How can I contact Jon S.?
You can use AeroLeads to view verified contact signals for Jon S. at Reverb, including work email, phone, and LinkedIn data when available.
What schools did Jon S. attend?
Jon S. holds Music Composition And Technology from University Of Montana.
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