Jon Shaw
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Jon Shaw Email & Phone Number

Member Services Manager at Pension Protection Fund at Pension Protection Fund
Location: Greater Brighton And Hove Area, United Kingdom, United Kingdom 4 work roles 3 schools
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Current company
Role
Member Services Manager at Pension Protection Fund
Location
Greater Brighton And Hove Area, United Kingdom, United Kingdom
Company size

Who is Jon Shaw? Overview

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Quick answer

Jon Shaw is listed as Member Services Manager at Pension Protection Fund at Pension Protection Fund, a company with 326 employees, based in Greater Brighton And Hove Area, United Kingdom, United Kingdom. AeroLeads shows a matched LinkedIn profile for Jon Shaw.

Jon Shaw previously worked as Member Services Manager at Pension Protection Fund and Trustee Services Manager at The Pensions Regulator. Jon Shaw holds Graduate Certificate Business & Management from University Of Brighton.

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Pension Protection Fund

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Profile bio

About Jon Shaw

A conscientious and professional manager with proven experience in both an Operational and Regulatory environment. Regulation of over 50 Professional trustee companies, and Managemet of an award winning Pension Fund. Key expertise includes: Relationship management, Change management, CRM, Outsourcing and Insourcing, Process optimisation, Customer experience/journey design and delivery, Complaint management, Regulatory change UK and EU and People skills development.

Current workplace

Jon Shaw's current company

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Pension Protection Fund
Pension Protection Fund
Member Services Manager at Pension Protection Fund
croydon, greater london, united kingdom
Employees
326
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4 roles

Jon Shaw work experience

A career timeline built from the work history available for this profile.

Member Services Manager

Current
  • Manager of the Governments Financial Assistance Scheme, offering protection to 150K members whose employer has been subject to an insolvency event.
  • Ensuring monthly payments to members based worldwide
  • An award winning £multi-billion Pension Fund.
  • Management of 2 Team Leaders and a Department of 20 staff, putting customers at the heart of everything we do.
Apr 2009 - Present

Trustee Services Manager

Brighton, United Kingdom

  • Maintenance of the Regulator’s register of Independent Pension scheme trustees.
  • Fitness & propriety checks of all new applicants.
  • Trustee appointments via a tender process, ensuring skills/ competency match
  • Management of a team of 4 Advisors, a Lawyer, a Technical Specialist (Professional Trustee) & a Consultant
  • Responsible for cross-border authorisation for schemes to operate in Europe.
  • Post appointment regulation. Introduced a performance management programme for all appointed trustees, including regular face to face meetings and feedback on service quality for 50+ Professional Independent Trustee.
Sep 2004 - Apr 2009

Pension Schemes Registry - Higher Executive Officer

The Occupational Pensions Regulatory Authority

Newcastle

  • Responsible for ensuring the accuracy of registrable pension scheme information for the National Pension Scheme Database.
  • Tracing pension schemes to help get people in touch with benefits they may have lost
  • Management responsibility for 3 Team Leaders with 30 staff.
Apr 2002 - Sep 2004

Customer Services Manager

Ee

Sunderland, United Kingdom

  • Customer Service Management, initially front line then latterly customer retention teams.
  • Ensuring service standards were maintained and a positive customer experience was achieved.
  • Coaching & Development
Apr 1999 - Apr 2002
Team & coworkers

Colleagues at Pension Protection Fund

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3 education records

Jon Shaw education

Psychology & Sociology Bsc

Unviversity Of Sunderland

Education record

Bishop Ullathorne Comprehensive School
FAQ

Frequently asked questions about Jon Shaw

Quick answers generated from the profile data available on this page.

What company does Jon Shaw work for?

Jon Shaw works for Pension Protection Fund.

What is Jon Shaw's role at Pension Protection Fund?

Jon Shaw is listed as Member Services Manager at Pension Protection Fund at Pension Protection Fund.

Where is Jon Shaw based?

Jon Shaw is based in Greater Brighton And Hove Area, United Kingdom, United Kingdom while working with Pension Protection Fund.

What companies has Jon Shaw worked for?

Jon Shaw has worked for Pension Protection Fund, The Pensions Regulator, The Occupational Pensions Regulatory Authority, and Ee.

Who are Jon Shaw's colleagues at Pension Protection Fund?

Jon Shaw's colleagues at Pension Protection Fund include Ben Leonard, Jackie Marenghi, Juan Nel Aga (Sa), Samantha Stoneham, and Jill Mccartney.

How can I contact Jon Shaw?

You can use AeroLeads to view verified contact signals for Jon Shaw at Pension Protection Fund, including work email, phone, and LinkedIn data when available.

What schools did Jon Shaw attend?

Jon Shaw holds Graduate Certificate Business & Management from University Of Brighton.

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