Jon Simpson Email & Phone Number

IT Service Management and Service Delivery professional with over 20 years experience in the Financial Services industry. I have a proven and demonstrable career in designing, developing and delivering first class, ITIL-based, business aligned, Service Management strategies across Technology and Business Operations, within large scale, global organisations. Industry expertise with Service Strategy, Service Design, Service Transition, Service Operations and Continual Service Improvement.Incident and Crisis Management including Disaster Recovery and Business Continuity.Risk Management.Systems and Applications Management.Project Management.Extensive experience in the management of offshore resources.Results oriented leader with a proven track record of driving and delivering outcomes. I am experienced in stakeholder engagement and management both across the breadth of an organisation and with clients, vendors and third parties. I possess excellent oral, written and presentation skills. Extensive experience in staff management with a proven track record for building and managing high performance teams.

Listed skills include Payment Systems, It Service Management, Project Delivery, Payment Card Processing, and 21 others.