Jon Snydal Email & Phone Number

San Francisco

* Led the transformation of this engineering-centered healthcare analytics startup into a customer-centered organization by forging strong cross-functional relationships and establishing a user-centered design culture.* Spearheaded the design of intuitive user interfaces for healthcare analytics, contributing to five major contract signings based on superior user experience.* Drove product-market fit and customer satisfaction improvements, achieving an NPS score of 52 in 2023 through… Show more * Led the transformation of this engineering-centered healthcare analytics startup into a customer-centered organization by forging strong cross-functional relationships and establishing a user-centered design culture.* Spearheaded the design of intuitive user interfaces for healthcare analytics, contributing to five major contract signings based on superior user experience.* Drove product-market fit and customer satisfaction improvements, achieving an NPS score of 52 in 2023 through user research and collaborative design sessions.* Implemented a design system to enhance cross-functional collaboration and accelerate design and development processes.* Enhanced brand identity and marketing impact through creative design initiatives, including large-scale LEGO installations for healthcare conferences. Show less

San Francisco Bay Area

* Founded a new design studio in San Francisco, expanding the company's presence in the US and Asian markets.* Pioneered design services in the Japanese market through effective collaboration with international teams.

* Transitioned the company into a globally recognized design consultancy, focusing on healthcare and life sciences projects.* Supported grassroots organizations with digital toolkits for civil engagement, utilizing technology and social media.

San Francisco

* Led the transformation of this engineering-centered fintech company into a customer-centered organization by forging strong cross-functional relationships and establishing a user-centered design culture.* Revamped complex on-premises accounting software into streamlined, user-friendly web and mobile experiences for institutional investors.* Improved design quality and accelerated development by transitioning from waterfall to agile methods with product and engineering teams.

San Francisco

* Forged a successful and profitable partnership between US and Indian teams by leading frog’s largest and most complex design project (a mobile phone OS with 12 apps), which led to relocating to Bangalore and establishing a design studio and team.* Revolutionized frog’s ability to conduct rapid, worldwide ethnographic research by inventing a new crowd-sourcing photo platform called frogMob that was used in over 50 projects and featured in Fast Company.* Expanded and enhanced frog’s UX… Show more * Forged a successful and profitable partnership between US and Indian teams by leading frog’s largest and most complex design project (a mobile phone OS with 12 apps), which led to relocating to Bangalore and establishing a design studio and team.* Revolutionized frog’s ability to conduct rapid, worldwide ethnographic research by inventing a new crowd-sourcing photo platform called frogMob that was used in over 50 projects and featured in Fast Company.* Expanded and enhanced frog’s UX practice by embracing unpopular systems-design work and leading and mentoring over 20 interaction designers. Show less

Provided feedback and guidance to students in Professor Marti Hearst's User Interface Design class

Created workflows, site architectures, wireframes and functional specifications for websites and software applications

Created workflows, site architectures, wireframes and functional specifications for websites and software applications

Mangaged a project to distribute training materials to 100+ libraries and information centers throughout the former Soviet Union.

Evaluated small grant projects after their completion; evaluated project proposals for potential funding; helped devise strategy for funding Internet projects in Russia; created first Russian-language website for the foundation.

Master Of Information Management & Systems, Hci

Ba, Russian Area Studies

Education record