I pride myself on my excellent all-round knowledge of the Communications industry. Having been involved with many departments (Commercial, Finance, Billing, Provisioning, Order Processing, Sales, General Operations), of two Communications businesses which have very different ways of working, I feel I have an excellent understanding and knowledge of how these departments work within a Communications business. This grounding gives me the ability to implement and maintain The Layer CRM system to an excellent standard, therefore benefiting all areas of the business.I have experience and knowledge of the following services - Mobile (Vodafone, EE, O2 and multiple Wholesale providers), Vodafone One Net Business, Vodafone UC Business, Xelion, Daisy HV Select, Gamma Horizon, Vodafone & Gamma Fixed Line / DIA, Vodafone IoT and MDM.
Listed skills include Unified Communications, Telephony, Mobile Devices, Managed Services, and 9 others.