Jonah Mitchell Email & Phone Number

Lincoln, Nebraska, United States

• Facilitate approximately 300 cash, credit card, and gift card transactions per night using the Square POS system to ensure accurate accounting• Serve as a team leader and supervise up to 3 new employees each month to maintain a high level of quality and productivity by remaining patient and communicating food safety procedures• Provide exceptional customer service by serving and scooping ice cream to deliver a pleasant experience for hundreds of guests

Lincoln, Nebraska, United States

• Demonstrate excellent communication skills to diverse audiences by explaining insightful information regarding academics and student life• Participate actively in recruitment and diversity events by serving as a speaker for bi-monthly student panels to assist in answering questions from visiting families• Deliver informative 90-minute walking tours to approximately 20 prospective students and family members per week to ensure a high-quality experience by adapting content to cater to audience needs

Lincoln, Nebraska, United States

• Served as a trainer to supervise and instruct 3-5 new employees each month in order to uphold company values and customer service excellence• Effectively communicated with team members and management each shift to maintain a clean and productive working environment• Managed multiple tasks efficiently in a fast-paced environment in order to provide quick and accurate orders for guests