Jon Hester Email & Phone Number

Marietta, Georgia, United States

Marietta, Georgia, United States

Currently servicing customers in the metro-Atlanta area with rental equipment solutions for heavy equipment.

Greater Atlanta Area

Managed an on-premise Exchange to global enterprise Office 365 migration for 47,000 users within the established timeframe and budget. Conducted daily status meetings to verify tracking information for the migration activities. • Interacted with the Messaging team to establish processes with the Velocity group, which conducted the migration activities. • Provided Service Now tracking information on Help Desk ticketing information to determine training and informational needs for the… Show more Managed an on-premise Exchange to global enterprise Office 365 migration for 47,000 users within the established timeframe and budget. Conducted daily status meetings to verify tracking information for the migration activities. • Interacted with the Messaging team to establish processes with the Velocity group, which conducted the migration activities. • Provided Service Now tracking information on Help Desk ticketing information to determine training and informational needs for the user base. Worked with the cross functional support groups to drive a reduction of the open ticket counts. Show less

Alpharetta

Managed global enterprise Office 365 migration for 50,000 users from Google Mail. Drove the engineering work stream in an ever-changing adaptive environment with limited structure and changing requirements.• Directed the development of the migration process including coordination with the overseas migration team from India while monitoring the progress, risk impacts and schedule conflicts• Focused on operational changes for workflows, network upgrades, and support group… Show more Managed global enterprise Office 365 migration for 50,000 users from Google Mail. Drove the engineering work stream in an ever-changing adaptive environment with limited structure and changing requirements.• Directed the development of the migration process including coordination with the overseas migration team from India while monitoring the progress, risk impacts and schedule conflicts• Focused on operational changes for workflows, network upgrades, and support group activities• Integration and interaction with communications, training, and deployment work streams while driving technical migration activities Show less

Greater Atlanta Area

Senior Project Manager for all ICT global infrastructure related projects. Activities included completion of detailed project manager responsibilities, interaction with global steering committees, financial, schedule and scope management.• 17,000 global user Office 365 migration from on-premise Exchange, including EOP Implementation• Enterprise server 2012 upgrades on 750 servers• Session Initiation Protocol (SIP) trunking implementation for all U.S. offices• VSphere 4.1… Show more Senior Project Manager for all ICT global infrastructure related projects. Activities included completion of detailed project manager responsibilities, interaction with global steering committees, financial, schedule and scope management.• 17,000 global user Office 365 migration from on-premise Exchange, including EOP Implementation• Enterprise server 2012 upgrades on 750 servers• Session Initiation Protocol (SIP) trunking implementation for all U.S. offices• VSphere 4.1 upgrade/implementation and server virtualizations• Global network performance monitoring implementation Show less

Alpharetta

VerizonSenior Project ManagerCompletion of Project Manager responsibilities on time and within budget for projects across the organization. Worked as a team member with senior technical staff on large, complex technical projects.• Managed the enterprise legacy Alltel shutdown project including application and data transition of relevant systems to Verizon-based platforms• Managed application, systems, and network shutdown • Managed hardware removal and disposal of 1700… Show more VerizonSenior Project ManagerCompletion of Project Manager responsibilities on time and within budget for projects across the organization. Worked as a team member with senior technical staff on large, complex technical projects.• Managed the enterprise legacy Alltel shutdown project including application and data transition of relevant systems to Verizon-based platforms• Managed application, systems, and network shutdown • Managed hardware removal and disposal of 1700 devices from the Little Rock, AR and Twinsburg, OH datacenters, per corporate strategy to consolidate systems based on the merger and acquisition of Alltel information systemsAlltel was acquired by Verizon in 2009ALLTEL INFORMATION SYSTEMS, ALPHARETTA, GASenior Project Manager Successfully completed Project Manager responsibilities including enterprise and large level, infrastructure, architecture, enhancement, upgrade, installation, and implementation projects across all segments of the IT organization. Provided coaching and mentoring to junior members of the project management team. • Managed the VS4 implementation and certification project which virtualized more than 250 servers across 7 chassis in 2 datacenters, utilizing more than 40TB of storage, reducing power usage and overall footprint• Identified process gaps and developed best practice templates for recurring activities in the organization which reduced planning estimations, planning duration, and implementation times• Designed PMO system used to automate multiple management reporting functions by utilizing project tracking information provided by project managers across the organization• Developed system which managed best practices and project plan templates for tracking lessons learned and applying updates to project plan templates for recurring activities Show less

Roswell

Managed team of 4 testers assisting with development of enhancements for customer support and management application for large e-hosting solution. Daily duties included project management activities, business analyst activities, test case development, load testing, and system management.• Developed test cases and executed system, quality assurance, and user acceptance testing within the BMC-remedy RAD environment• System administrator for the system test and lab environments performing… Show more Managed team of 4 testers assisting with development of enhancements for customer support and management application for large e-hosting solution. Daily duties included project management activities, business analyst activities, test case development, load testing, and system management.• Developed test cases and executed system, quality assurance, and user acceptance testing within the BMC-remedy RAD environment• System administrator for the system test and lab environments performing management activities and code deployment Show less

Alpharetta

Disaster Recovery Specialist Project Manager/Business AnalystManaged disaster recovery activities for the technical services group, coordinating both Unix and Windows-based systems, database backup and recovery, application implementation, and network connection activities for day-to-day operations and management of the yearly disaster recovery exercise. Responsible for production and testing environment builds, application upgrades and enhancements, production implementations, and… Show more Disaster Recovery Specialist Project Manager/Business AnalystManaged disaster recovery activities for the technical services group, coordinating both Unix and Windows-based systems, database backup and recovery, application implementation, and network connection activities for day-to-day operations and management of the yearly disaster recovery exercise. Responsible for production and testing environment builds, application upgrades and enhancements, production implementations, and data center management improvements. • Successful disaster recovery exercises where mainframe, client server, storage and network systems were established, configured and loaded with current data for all systems within 24 hours• Developed disaster recovery approach, scope and master project plan for the technical services group • Designed process and served as operations work request coordinator, which included process definition for tracking, planning, requirements review, and document standardization for the entire Atlanta operations organization• Standardized documentation of organizational work request forms, project plan templates, and project documentation templates• Identified process gaps and developed templates for recurring activities to reduce planning time and provide consistency with documentation Show less

Bachelor Of Science (B.S.), Computer And Information Sciences, General, 4.0

Graduated Summa Cum Laude Recipient of Department Chair Award for Computer and Information Sciences

Communications

Activities and Societies: WVVS- General Manager

Education record