• Prepares, sends, and monitors monthly invoices to clients via email and TyMetrix 360• Manages billing and budgets for case files• Data entry of incoming payments via MerusCase

• Duties same as Customer Advocate I, but expanded to training new hires on customer etiquette and procedures of driving hauler trucks • Led by example, kindly sharing expertise with fellow Advocates when they were in need

• Ensured customer vehicle registration documents (for a variety of U.S. states) were properly signed and completed • Answered customer questions (and contacted customers) regarding registration, scheduling, their purchased vehicle, and after-sale processes via in-person, call, text, and email • Acted as a Utah notary public • Driving a hauler truck, delivered vehicles to customers and picked up trade-in vehicles and vehicles purchased by Carvana • Maintained basic hauler care • Kept a safe driving record • At Carvana Vending Machine, facilitated customer vehicle pick-ups, trade-in vehicle drop-offs, and drop-offs of vehicles purchased by Carvana • Loaded and unloaded vehicles into Carvana Vending Machine • Prepared backhaul vehicles to be sent to Inspection Center—gathered keys, staged vehicles • Assisted Lot Attendants in detailing, drive cycling, and taking vehicles to emission testing centers, as needed

• As a performed character in costume, enthusiastically led guests through opening instruction/time travel sequence and aided their escape room experience as needed, offering clues and hints to puzzles• Online and in person

• Oversaw actor/guide schedule for in-person escape room appointments• Managed upkeep and cleanliness of store, including transactions, product promotion/social media, and supply stocking• Managed actor/guide concerns and needs

Actor at commercial talent agency

• Ushered guests into theaters• Coordinated with box office and light board technician to start shows• Managed tidiness of halls, classrooms, and theaters• Oversaw other interns on duty• Emailed nightly report

• Assisted customers and professionals via inbound telephone calls• Daily prepared and shipped reports of sales to company headquarters• Balanced cashier boxes

• Fulfilled basic cleaning duties: vacuum, sweep/mop, restrooms, trash• Frequently complimented by school staff

• Assisted customers via telephone, email, and in-person with questions and orders• Gathered, boxed, and shipped orders or held in-store for pick-up• Filed completed order histories• Cashiering