Jonaldo Alix Email & Phone Number

Woburn, Massachusetts, United States

• Build and maintain client-facing websites for 120+ and growing clients in various versions of ASP.NET, HTML, and C using Microsoft Visual Studio (VS Studio).• Build and maintain 250+ and growing client and internal databases using Microsoft SQL Server (SSMS).• Routinely meet with Operations to discuss client needs and priorities as well as give updates and exchange information on ongoing projects using Microsoft Teams.• Maintain proper source control of all changes to code and databases using Microsoft Team Foundation Server (TFS) and Azure DevOps Server.• Created onboarding materials for future candidates to learn the department's SOP, terms, and 'A Day on the Job'.• Use a proprietary ticket system to work through development requests varying in difficulty from production support tasks and process improvement tasks to fresh developments and code repurposing.

United States

• Planned and executed meetings to discuss and prioritize business needs, brainstorm ways they could be improved, and then presented attainable technological solutions to those shortcomings.• Generated mockups for front-end solutions, projected their cost to develop and maintain inclusive of any back-end developments that would need to happen in conjunction, and then created a timeline for these developments using agile project management techniques.• Provisioned dedicated Linux servers, VPN, firewalls, gateways, and subnets for Bonaloop systems and VoIP/trunk lines.• Developed and structured relational databases, led a team in populating them with their historical data, and created a private API for interacting with them in subsequent developments.• Refreshed the business website with modern attributes and aesthetics as well as created a full-service account and authentication system.• Created metrics collection scripts as well as tools to analyze those metrics to aid the marketing team.• Created a self-service system for Loopers and Patrons to be able to conduct their Bonaloop business without having to call or email in. Created tools to manage those requests, contracts, and payments all in one place inclusive of integrating third-party APIs and SDKs.• Created a custom CRM tool for our Operations department to use for logging user activity and interactions.• Created training materials and technical documentation for future internal hires as well as a help page for our site users to reference if they should need to.• After the complete overhaul of Bonaloop systems as well as the merger with Be Useful LLC, the business had a ~300% increase in valuation as well as autonomous operation for 95% of all SOP processes.• Did routine code optimization during off-peak hours in which we would close the site for maintenance to decrease load times on the server and help increase our SEO as well as other visibility hacks for optimization.