Jonas Persson Email & Phone Number

Singapore

Manila, National Capital Region, Philippines

Singapore

• Responsible for all aspects of customer technical support, via direct reports and third-party providers, for regional Miraclon customers. • Leads escalated customer account activities, both on-site and remotely, from a technical and customer service aspect to resolution. • Develops specific by customer plans for support and maximum customer financial impact, together with Sales. • Intimately involved in regional sales activity and insures coordination of all aspects of service and support with sales. • Develop and implement operational efficiencies that increase the service team output and contribute to the company’s bottom line. • Participates in the development & execution of the regional human resource strategy including employee hiring & retention strategies, leadership development, general training, and employee communications. • Ensure regional service requirements (Voice of the customer) are provided and actioned by worldwide product business management, development, manufacturing and other support organizations performance metrics.

Singapore

• Identify new opportunities for growth in current and prospective markets.• Establish yearly goals and objectives.• Perform employee evaluations to determine areas of improvement for the sales team.• Develop a comprehensive sales budget and perform quarterly budget analyses.• Ensure all activities adhere to legal guidelines and policies.• Drive common agenda meetings with new and existing customers.• Work with R&D and supply chain with new product development.

Asia Pacific

• Oversee management of all facility production operations staff (300+). • Provide leadership, motivation and coaching.• Provide technical expertise to sales, project management, and clients.• Analyse and oversee the development and testing of effective production workflows.• Participate in the preparation of expense and capital budgets for short- and long-term planning for the facility. Manage vendor relations.• Collaborate across regional and global cross-functional teams to share best practices.• Develop and implement processes to measure progress and success of the departments.• Oversee job planning meetings with project managers and production personnel.• Collaborate with Sales staff with client maintenance and business development opportunities.• Conduct performance evaluations for direct reports and oversee performance reviews for production personnel. Work closely with human resources team to develop and optimize facility staffing, succession planning, and to ensure proper compliance of applicable employment laws.

Malmo, Sweden

Frankfurt Am Main Area, Germany

Strategic supply chain projectsIntroducing a new quality level of printing in the market place Operational restructuring in Europe, part of a team shutting down one location and providing strategic capacity allocation to support company objectives.

Turkey

Overall responsible for the Design Handling process in the cluster (24 Markets). Optimise and drive cost and lead-time reduction. Being a key member of global supply chain projects.

Beijing City, China

Ensure the system (including all hardware, software and network), with proper maintenance and reasonable fast troubleshooting.Keep design lead-time within the targets.Improve and maintain overall printing Quality in 3 different locations.Manage and plan appropriate training. Back-up by functions.

Lund, Sweden

Responsible for Prepress and Print Process Specifications, Flexography and Offset.Manage activities to create, maintain, update and verify process specifications.Identify gaps in the process specifications and drive initiatives to close the gaps. Ensure continuous improvement through cooperation with key suppliers and partners.Secure critical handovers between Prepress and Print and other processes such as Raw Material, Lamination, Slitting and Filling.

Lund, Sweden

Perform investigations supporting Tetra Pak Print Standardization, including: Design handling, Digital prepress and Proofing, Critical prepress and printing parameters.Create tools and methods to scientifically evaluate important process parameters. Create tools and methods secure consistent results during industrial print production. Communicate and evangelize advanced design, prepress and printing concepts.

Skane County, Sweden

Write a column for Grafiskt Forum, a Swedish graphic industry magazine.Grafiskt Forum has been published for over 100 years, intended for the decision makers in the Swedish graphic industry.

Malmo, Sweden

Responsible for developing a new educational programme in Graphic Arts Technology and Media Production, including courses and training facilities.Responsible for 110+ students, two university teachers and external lecturers.Write and assemble training material, teach courses involving prepress and printing.Create a strong, synergistic relationship with the graphic arts industry in Sweden.Cooperate with and engage leading industry vendors in academic programs.Work closely with The Swedish Graphic Companies Federation to ensure academic standards consistent with evolving industry needs.

Skane County, Sweden

Responsible for creating and deploying an ISO 9000 quality management system.Develop and deploy processes to support the quality management system.Responsible for internal communication and audits.Secure the formal certification of the quality management system as being in conformity with ISO 9002:1996