Run and facilitate process group meetings and lead deep discussions.Responsible for refilling and managing client medications & weekly financial allowances.Uphold the structure and integrity of the house and program.Help guide clients through their journey of sobriety, hold them accountable for their actions and teach them how to balance sobriety with every day life responsibilities.Help clients become independent and garner self-esteem through service and personal growth.Manage all intake and discharge paperwork and procedures.Develop and coordinate weekly routines and chores for all house members.Evaluate client progress, adjusted strategies and reward them when applicable.Handle weekly inventory for household, look for areas where costs can be brought down and allocate resources to where they are needed most.

50% average revenue growth on days presentBuilt strong relationships with clients and established repeat customers.Knowledgeable in all products regarding the snowboard industry's top products.Worked one on one with company sales representatives and negotiated sales. Maintained a wholesome and comfortable snowboard/skateboard section to meet customer demand.Helped a crew of Co-workers to ensure inventory efficiency.Represented the business at trade shows and connected with clients/companies for future business endeavors. Worked with industry artists to design graphics and logos for the shop.Gave my extensive knowledge of snowboard/skateboard construction and technology in a comprehensible manner to customers to ensure they received the correct product for their needs.

Led trips on 3 different rivers for large groups of 80 people or private trips of 8 people.Educated guests on safety procedures to reduce risk of injury and protect both guests and the company.Successfully navigated class V obstacles, while keeping customers safe and keeping the trip on schedule.Consistently maintained a professional, friendly demeanor with guests even during highly stressful situations.Built personal relations with guests to promote positive experiences.Prepared and served meals; maintained campsites for cleanliness and comfort.Actively listened to customers, handled concerns quickly, and escalated major issues to the supervisors.