I've learned that as much as I enjoy fixing things, breaking stuff can provide just as much satisfaction as long as it's done in a controlled, documented fashion.
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It And Is Infrastructure EngineerMtek Industry AbSweden -
It/Is Infrastructure EngineerMtek Industry Ab Jun 2022 - PresentAlfta, Gavleborg County, Sweden -
Technical Support EngineerSms Evoko Group Ab Apr 2017 - May 2022Järvsö, Sverige (Remote)In my role as a technical support engineer at SMS Evoko, I was assisting customers worldwide with integrating Evoko room booking systems into their calendar backends as well as troubleshooting and fixing any issues. Many of "my" customers are industry-leaders and some of the world's largest companies in the finance and medical industries, with up to several thousands of meeting rooms and tens of thousands of users.Daily work included configuring and troubleshooting Microsoft 365 and Google Workspace authentication (oAuth) and Azure apps, network analysis and troubleshooting, and the occasional dive into application bug hunting. As part of the support team, I regularly wrote and updated technical documentation such as release notes, internal and external knowledge-base articles, and whitepapers. I also did technical trainings for partners, distributors and resellers, as well as tech presales Q&A with potential customers.
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It ConsultantDevcore Ab Dec 2014 - Mar 2017Stockholm, SwedenIT consultant on the infrastructure team, adding my Apple/Mac expertise our small team responsible for planning, building and managing customers' IT environments, from firewalls to phones.Many customers were in the medical industry which gave valuable insight into the demand for accurate and compliant technical documentation. -
Technical Solutions & SupportSmartson Oct 2012 - Oct 2014Stockholm, SverigeTroubleshooting existing systems and developing new features. Internal support for all tech areas at all levels.Major tasks were statistics delivery, ad and newsletter management as well as developing and maintaining those systems. I produced a framework for generating tracking links for our products to aid the production team.New experiences gained included integrating Microsoft JMRP and SNDS in the newsletter system. -
Technical Project ManagerSmartson Sep 2010 - Oct 2012StockholmWorked 50% in production as a technical project manager during a period of staff changes. Working in the production team gave me valuable first-hand experience and understanding of production obstacles. I helped develop several methods and tools to overcome those obstacles. -
It TechnicianSmartson Oct 2007 - Apr 2012Stockholm, SwedenPart-time IT-technician combined with other responsibilities at Smartson. Responsibilities included server administration, network architecture, CMS front end development, web development and office support. Daily tasks included online advertising system updates and maintenance, and newsletter email system administration.During this period, I was solely responsible for the migration of our email and statistics systems from on-prem solutions to cloud-based services. -
EditorSmartson Oct 2007 - Sep 2010Stockholm, SverigeCombining my tech interest and knowledge with editorial work and product testing. My main product categories were consumer electronics - computers, MP3 players and camera equipment such as DSLR cameras and lenses, video cameras, compact cameras. Also did automotive and some odd products like dog leashes or coffee. -
DriverVikbolands Taxi Ab Mar 2004 - Sep 2007Norrköping Area, SwedenTaxi, limousine, and nationwide delivery services. I took my taxi license and got this job since I liked driving and needed work while figuring out what I wanted to do with my life and ended up meeting so many interesting and amazing people. I look back at this job with fond memories.
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DeveloperSnapshot 2003 - 2004Norrköping, SverigeSnapshot was a custom-built mobile blog platform based on procmail, Perl, PHP and MySQL. Johan Olsson and I developed everything from scratch and created the first Swedish mobile blog service, seven years before Instagram launched.When we built Snapshot, mobile internet was rare, expensive and frankly pretty bad. Smartphones had flip-up physical QWERTY keyboards and the major "smart" mobile OS was Symbian. MMS had just been introduced and we figured we should try to build something cool.
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Editor/Web DesignerSundsvalls Kommun Jun 1997 - Aug 1997Sundsvall, SverigeThe InLid project was a project that aimed to make historical information from the Indal-Liden communities available online. I worked with the project for eight weeks, mostly on web site design and information publishing.
Frequently Asked Questions about Jonas H.
What company does Jonas H. work for?
Jonas H. works for Mtek Industry Ab
What is Jonas H.'s role at the current company?
Jonas H.'s current role is IT and IS Infrastructure Engineer.
Who are Jonas H.'s colleagues?
Jonas H.'s colleagues are Elisabeth Pålsgård, Oscar Wallner, Theres Söder, Christoffer Jonsson, Ake Fahlen, Anders Olsson, Liam Grande.
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