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Jonas Jones is listed as Results driven Opportunity Seeker at Aventiv Technologies, a company with 157 employees, based in Dallas-Fort Worth Metroplex, United States, United States. AeroLeads shows a matched LinkedIn profile for Jonas Jones.
Jonas Jones previously worked as Facility Service Associate at Aventiv Technologies and Cable Media & Prodction Editor at Red Bee Media. Jonas Jones holds Bachelor'S Degree, Web Page, Digital/Multimedia And Information Resources Design from Academy Of Design And Technology.
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Results-oriented Facility Services Representative with over 14 years of experience in technical support, customer service, and data analysis. Proven track record of handling an average of 300 inquiries weekly, exceeding quotas by 250%, and achieving a remarkable 90% first response resolution ratio. Expertise in streamlining procedures, reducing labor time, and eliminating redundancies. Currently excelling at Aventiv Technologies, where I actively contribute to process improvements and cross-functional coordination. Eager to leverage my comprehensive skills and extensive background to address the specific pain points of a forward-thinking company, offering a wealth of experience to drive success and exceed expectations
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A career timeline built from the work history available for this profile.
Dallas-Fort Worth Metroplex
As a Facility Services Representative, I provide technical and administrative problem resolution to facility staff members through various communication channels, addressing issues related to Securus and JPay systems, applications, and products. This includes efficiently managing ticket tracking, maintaining service level agreements, and actively.
Grand Prairie, Texas
As a Cable Media & Production Editor, I executed daily data-entry responsibilities for a fast-paced television metadata and services firm, maintaining 98% accuracy in 10 Key data entry tasks. I handled confidential information, maintained client relationships, and exceeded established monthly production requirements with exceptional time management skills..
Dallas/Fort Worth Area
As a Senior Clinical Administrative Coordinator, I managed the administrative intake of members, consistently resolving an average of 450 inquiries per week. I acted as a mentor and trainer, handling challenging calls, achieving performance benchmarks, and providing effective solutions to complaints within specified time limits.Resolved an average of 450.
Dallas/Fort Worth Area
As a Customer Technical Support representative, I provided call center-based technical support for alarm systems, handling 30 technical/mission-critical calls daily. I demonstrated strategic relationship-building skills, created streamlined troubleshooting procedures, and consistently met high service standards. Handled 30 technical/mission-critical calls.
Grapevine, TX
As a Customer Technical Support representative at GameStop Inc., I compiled and analyzed data, created reports, and closed an average of 60 tickets daily with a 75% first response resolution ratio. I played a key role in diagnosing and resolving technical issues related to internet connectivity and hardware, contributing to streamlined procedures and.
Other employees you can reach at aventiv.com. View company contacts for 157 employees →
David Edens
Colleague at Aventiv Technologies
Sealy, Texas, United States, United States
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Jayne S.
Colleague at Aventiv Technologies
Powell, Ohio, United States, United States
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Mario Campos
Colleague at Aventiv Technologies
Tulsa, Oklahoma, United States, United States
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Krishna Balantrapu
Colleague at Aventiv Technologies
Irving, Texas, United States, United States
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Ashli Law
Colleague at Aventiv Technologies
Springfield-Branson, Missouri Area, United States
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Nicholas Beckett
Colleague at Aventiv Technologies
San Antonio, Texas, United States, United States
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Algesa Haywood, Jr
Colleague at Aventiv Technologies
Mound Bayou, Mississippi, United States, United States
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Danielle Merriman
Colleague at Aventiv Technologies
Casa Grande, Arizona, United States, United States
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Dingmou Li
Colleague at Aventiv Technologies
Mt. Laurel, New Jersey, United States, United States
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TS
Trenton St.Germain
Colleague at Aventiv Technologies
Elkhart, Indiana, United States, United States
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Quick answers generated from the profile data available on this page.
Jonas Jones works for Aventiv Technologies.
Jonas Jones is listed as Results driven Opportunity Seeker at Aventiv Technologies.
Jonas Jones is based in Dallas-Fort Worth Metroplex, United States, United States while working with Aventiv Technologies.
Jonas Jones has worked for Aventiv Technologies, Red Bee Media, Unitedhealth Group, Monitronics, and Gamestop.
Jonas Jones's colleagues at Aventiv Technologies include David Edens, Jayne S., Mario Campos, Krishna Balantrapu, and Ashli Law.
You can use AeroLeads to view verified contact signals for Jonas Jones at Aventiv Technologies, including work email, phone, and LinkedIn data when available.
Jonas Jones holds Bachelor'S Degree, Web Page, Digital/Multimedia And Information Resources Design from Academy Of Design And Technology.
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