Jonas Svanberg Lindhøj Email & Phone Number

Kuala Lumpur, My

Wp. Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia

Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia

Copenhagen, Capital Region, Denmark

Copenhagen Area, Capital Region, Denmark

Managing organisation wide regulatory projects, e.g. CSDR

Taastrup, Capital Region, Denmark

Developing invoicing solution for custody clients in the Nordics

Copenhagen Area, Denmark

Kuala Lumpur, Malaysia

Planning business analysis activities, defining expected outcomes of activities, and identifying the relevant stakeholders as well as working together with the Project Manager to develop business cases.Eliciting requirements from internal stakeholders and subsequently organising and communicating the identified requirements to my team as well as to relevant stakeholders.Conducting relevant user education and training.Coaching stakeholders in identifying their needs and… Show more Planning business analysis activities, defining expected outcomes of activities, and identifying the relevant stakeholders as well as working together with the Project Manager to develop business cases.Eliciting requirements from internal stakeholders and subsequently organising and communicating the identified requirements to my team as well as to relevant stakeholders.Conducting relevant user education and training.Coaching stakeholders in identifying their needs and concerns rather than thinking of products they desire.Monitoring products and end-users’ interactions with the products that have been delivered to the relevant stakeholders as well as supporting managers and end-users during the introduction of relevant process changes. Managing and keeping requirements up to date at all times.Managing and solving conflicting requirements from various stakeholders. Mediator between Malaysian development team and Danish business teams.Sharing critical business knowledge with various development teams in order to promote the autonomy of SEB’s Asian Development Centre in Kuala Lumpur. Show less

Københavnsområdet, Danmark

Responsible for a portfolio of corporate customers’ contracts thus ensuring that any changes are properly implemented on the linked policies.Attend to internal stakeholders’ and corporate customers’ queries on contracts and online IT solutions.Conducting manual calculations and research in order to provide a response to internal stakeholders and corporate customers’ queries on contracts and online IT solutions, where such response is not available on the internal designated… Show more Responsible for a portfolio of corporate customers’ contracts thus ensuring that any changes are properly implemented on the linked policies.Attend to internal stakeholders’ and corporate customers’ queries on contracts and online IT solutions.Conducting manual calculations and research in order to provide a response to internal stakeholders and corporate customers’ queries on contracts and online IT solutions, where such response is not available on the internal designated system.Representing the Customer Service Department in IT Projects, mainly as a Domain Subject Matter Expert and test resource. Show less

Copenhagen Area, Denmark

Graduate Diploma, Innovation Management

Graduate Diploma (Hd Part 1), Business Administration And Management, General

4.23, Firmapension

4.22, Personforsikring - Ændring Og Udbetaling

4.15, Etablering

Finance Trainee

Education record