Jonas Solis-Jebbia Email & Phone Number

IT Systems Admin | Problem Solver | InnovatorWelcome to my LinkedIn profile! I am a results-driven IT Systems Admin with a proven track record in operations and administration. With a dynamic background as an IT Technician and IT Administrator, I've consistently delivered impactful solutions to enhance technological infrastructures.Experience Highlights:- Helpdesk Excellence: Orchestrated significant reductions in support tickets, from 2000 to a consistent 10-15 within just two months.- Versatile Expertise: From repairing and troubleshooting diverse computer systems to setting up user profiles in Active Directory, I bring a comprehensive skill set to every challenge.- Infrastructure Deployment: Led the deployment of network and firewall equipment across corporate offices and a distribution facility, ensuring seamless connectivity.- Cloud Migration: Contributed to the successful transition from an Active Directory server environment to a Microsoft Entra (Azure) cloud environment.- Innovative Solutions: Implemented a new ticketing system, configured remote agents, and played a pivotal role in deploying the NetSuite, Oracle ERP system.Skills Snapshot:- HTML5 Coding | Python Coding | Computer Hardware- Microsoft365 (Excel, OneDrive, OneNote, Outlook, PowerPoint, Teams, Word)- Effective Communication | Analytical Troubleshooting | Rapid Learning Aptitude | Information ResearchI am passionate about leveraging technology to drive efficiency and enhance user experiences. Let's connect to explore collaboration opportunities, share insights, and be part of the ever-evolving IT landscape!Open to Networking. Let's Connect!

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  Saint John'S River State College

  Computer Science