•Led the effort to document business processes and develop future state processes based on identified improvement opportunities, including automation, for a state Medicaid agency.•Managed a reporting team to develop trend reports for numerous provider organizations, in order to evaluate their potential performance in a risk-based arrangement with a regional Blues Payer•Acted as a project manager to support planning and other efforts for a Global Data & Analytics (GD&A) department of a large national payer, with a budget of approximately $40m.•Served as a project manager for the SAS platform migration and environment build for a regional Blues Payer.•Led user story requirements gathering efforts, which were utilized in the Agile Methodology to build an EDW that would enable a broad array of reporting needs for a large national payer.•Aided a leading regional hospital in developing a configuration management plan for their Information Governance and Systems Engineering Services (IGSE) department for managing a specific data set.•Performed the role of data lead for an EY managed service, working with over 40 clients who engaged EY for employer reporting services for the ACA, by preparing data by providing requirements, conducting QA, analyzing data and troubleshooting.•Analyzed the current-state of Protected Health Information (PHI)/Personally Identifiable Information (PII) usage in approximately 30 departments and 20 physicians’ practices of a large southeast provider, to reduce the reliance and prevalence of certain PHI/PII at the organization.•Analyzed the current-state of the Business Process and Quality Manage (BPQM) Reporting Process for a large national payer to develop recommendations to create an ideal future-state process.•Trained in Blue Prism RPA and assisted on engagements by identifying processes for automation, by conducting feasibility assessments, development estimates, and potential ROI for automation.

• Assisted the Center for Medicare & Medicaid Innovation (CMMI), a division of the Centers for Medicare & Medicaid Services (CMS), in developing a Business Process Management (BPM) approach. Developed effective business process models, using Business Process Modeling Notation (BPMN 2.0), by consulting with members of various innovation model teams at CMMI in order to develop standardized processes. • Led the development of the BPM Roadmap outlining the BPM approach designed for CMMI.• Developed various process infrastructure assets by utilizing iGrafx (BPM tool).• Generated reports (resource utilization, functional organization alignment, impact analysis) informing client stakeholders of details related to the business processes and resources.• Developed various training materials to educate clients about various aspects of BPM. • Assisted in pursuits by supporting proposal development related to BPM efforts.

• Created, maintained and modified a database using Microsoft Access for the Surveillance Marketing Allegation Response Team (SMART), a subgroup of CMS, in order to track allegations of abuse of the Medicare & Medicaid System. • Created ad hoc reports for the SMART task using Microsoft Excel.• Assisted in the creation of a SMART task technical report for CMS that illustrated potential problems and improvements to facilitate the efficient operation of the SMART task.• Conducted a gap analysis to evaluate the current and future Health Data Analytics market in order to define future opportunities for our team.• Assisted a large-scale audit of Medicare Part D for CMS by extracting Prescription Drug Event (PDE) data, storing and maintaining the relevant data in a custom-built database (received “High Five Award” for outstanding performance). • Processed and managed Protected Health Information (PHI) and Personally Identifiable Information (PII) data to be used in routine audits of various Healthcare companies for CMS.• Created a database for the Environmental Protection Agency (EPA), working with Microsoft Access, in order to track audit results for various facilities.• Perfected my presentation, professional writing, and consulting skills through various project tasks and professional development courses.

· Worked with amputees and assisted in the design of prosthetics.

· Assisted a graduate student in his thesis on cartilage growth on cranial bone, specifically on the Temporomandibular Joint.