Jonathan Bedon Email & Phone Number

Collaborated with team members to address customer needs and ensure satisfaction.Led a small team to take over previous responsibilities, including receiving equipment, utilizing warranties to reduce costs, and ensuring proper data destruction practices.Took on a more operational and management-focused role, overseeing the team's performance and ensuring the efficiency of daily operations.Continued to manage the processes I previously handled, ensuring smooth transitions and maintaining high standards of quality and compliance.

Queens, New York, United States

Shipped over 150 packages daily, ensuring timely and accurate fulfillment.Trained new team members and collaborated with engineers to streamline processes and ensure proper setup of components.Led a project from the warehouse side to streamline POTS device installations, ensuring equipment arrived at its destination in working condition. Designed blueprints for future development and improved shipping processes.Worked extensively with Excel to manage data and optimize workflows.Configured and tested machine-to-machine equipment like wireless routers, ensuring functionality upon return to the warehouse.Conducted quality testing for mobile equipment and installed software to test internal components.Performed quality testing for wired equipment, including switches and modems, maintaining high standards of performance and reliability.

Unlocked phones for international use, ensuring all passcodes were cleared and activation lock accounts bypassed.Developed and implemented new techniques for unlocking devices, improving efficiency and success rates.Managed a high-volume inventory of 250-300 devices daily, ensuring timely and accurate handling.Collaborated with the e-commerce team to prioritize and fulfill sold orders, ensuring customer satisfaction and meeting deadlines.

Led a team in a fast-paced environment, managing scheduling, payroll, and day-to-day operations to ensure smooth service.Delivered exceptional customer service, resolving issues quickly and maintaining a positive dining experience.Developed and updated menu items, balancing creativity with customer preferences to drive sales.Oversaw inventory management and supplier relationships to maintain cost efficiency and quality.

Full Stack Web Development Fellow Pursuit

Full Stack Web Development Fellow 12-month, Google-funded software engineering fellowship with a 9% acceptance rate whose graduates have.

Mechanical Engineering

Linear Algebra Fluid Mechanics Statics and Dynamic's

Mechanical Engineering

Physics 1 Physics 2 Calculus 1 Calculus 2 Calculus 3 Intro to AudoCAT Intro to MATLAB