Housing & Maintenance Administrator
Current- Develop and provide information and advice to customers & the public, provide support to the Head of Housing in their specialisms, i.e. lettings, income maximisation, tenancy services and estate management remits- Interviewing people, assessing their situations and referring them for registration to our Rent Deposit Guarantee Scheme if they meet specific criteria.- Updating our computer database with details of interviewed clientele in accordance with the Data Protection Act.- Arrange for new lettings, including pre-handover inspections, signing up residents, explaining and ensuring compliance with tenancy conditions and arranging for rent to be paid- Assist by taking telephone or written requests for the distribution of repairs for property services when required for voids and reactive.- Carry out filing and associated paperwork to ensure records are kept consistent