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Director of Operations with a demonstrated history of working in the information technology and services industry. Skilled in Nonprofit Organizations, Communication, People Management, and Team Building. Strong operations professional with a Bachelor's degree focused in History from California State University, Fresno.
Magellan Solutions Usa (Msusa)
View- Website:
- magellansolutionsusa.com
- Employees:
- 11
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Director Of Operations - Va Projects At Magellan Solutions Usa (Msusa)Magellan Solutions Usa (Msusa) Oct 2023 - PresentFresno, California, United StatesI am the Director of Operations for Magellan Solutions USA's VA projects. I oversee 6 call center locations in 4 states with about 80 employees.
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Sierra Nevada Contract Program ManagerMagellan Solutions Usa (Msusa) Apr 2021 - Oct 2023Fresno, California, United StatesI manage 3 subordinate call center managers I also act as a liaison between Magellan Solutions USA and the Department of Veterans Affairs. I interview and hire new supervisors as well as onboard and train them. I assist with the onboarding of agents.
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Fresno Site SupervisorMagellan Solutions Usa (Msusa) Apr 2020 - Apr 2021
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Fresno Site SupervisorProject Hired Mar 2014 - Apr 2020Fresno, California AreaI manage and supervise nine telephone operators who all have a disability. I make sure that their needs are accommodated as well as manage them as employees. Our office is always changing so training is constant. Our operation is 24/7 so I am always on! The job requires liaison skills, as my company contracts with the Fresno VA and I am the link between my corporate office and the hospital.
Jonathan Black Skills
Jonathan Black Education Details
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Liberty High School
Frequently Asked Questions about Jonathan Black
What company does Jonathan Black work for?
Jonathan Black works for Magellan Solutions Usa (Msusa)
What is Jonathan Black's role at the current company?
Jonathan Black's current role is Director of Operations - VA Projects at Magellan Solutions USA (MSUSA).
What is Jonathan Black's email address?
Jonathan Black's email address is jo****@****red.org
What is Jonathan Black's direct phone number?
Jonathan Black's direct phone number is +140855*****
What schools did Jonathan Black attend?
Jonathan Black attended California State University, Fresno, Liberty High School.
What skills is Jonathan Black known for?
Jonathan Black has skills like Training, Leadership, Nonprofits, Public Speaking, Management, Customer Service, Event Planning, Community Outreach, Leadership Development, Research, Organizational Development, Volunteer Management.
Who are Jonathan Black's colleagues?
Jonathan Black's colleagues are Frances Somigao, Xerxes Hammond, Joyce Huckaby, April Romasanta, Stacey Dee, Tanya Underwood, Jasmin Robertson.
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