Magellan Solutions USA is a global leader in contact/call center, business process outsourcing, and efficiency consultant services. Our core competencies are: (1) Inbound Call Center Services - using dedicated/shared resource model; providing customer care support, order taking, help desk, tech support, reservations, social media customer service, chat/email support, pre/post sales interactions, and blended call services. (2) Outbound Call Center Services - using dedicated resource model; providing lead generation, telemarketing, IC marketing, campaign management, market research/surveys, and up-selling products and services initiatives. (3) Business Process Outsourcing Services - using dedicated resource model; providing data management, system maintenance support, legal service document management, accounting service support, and general to specialized administrative/technical support. (4) Consultant Services - providing process efficiency and cost mitigation opportunities for government agencies, medical, automotive, telecommunication, technology, energy, retail, and service industries. Our infrastructure: 1500 Employee Capacity, Customer Relations Mgmt., Computer Telephony System, Skills Based Routing, Interactive Voice Response, Dynamic Call Blending, Automatic Call Distro System, Call/Agent Reporting, PaBX/Dialer Software, and Call Recording Capabilities. We provide high quality Customer Service, Best Practice Process Management, Various Cost Saving Propositions, Process Transparency and Integration, Cutting-Edge Communication and Data Management and Continuous Process Improvements. Magellan Solutions USA we "We Strive to Excel".
Company Details
- Employees
- 34
- Founded
- -
- Address
- 100 Old County Road,
- Industry
- It Services And It Consulting
- NAICS
-
Computer Systems Design and Related ServicesOther Computer Related Services
- Website
- magellansolutionsusa.com
- Keywords
- Call Center Services, Business Process Outsourcing Services, Efficiency Consultation Services, Back Office Support Services, Human Resources Provider.
- HQ
- Brisbane, CA
Magellan Solutions Usa (Msusa) Questions
Magellan Solutions Usa (Msusa)'s website is magellansolutionsusa.com
Magellan Solutions Usa (Msusa)'s LinkedIn profile is https://www.linkedin.com/company/magellan-solutions-usa
Magellan Solutions Usa (Msusa) has
34 employees.
View email and phone details for 34
employees at Magellan Solutions Usa (Msusa).
Magellan Solutions Usa (Msusa)'s industry is
IT Services and IT Consulting
Magellan Solutions Usa (Msusa)'s top competitors are
Outsourced,
Upcloud Accounting,
Magellan Health,
Coca-Cola Europacific Aboitiz Philippines,
Psg Global Solutions,
Kdci Outsourcing,
Accenture,
Magellan Bpo,
Connext,
Scrubbed.
Magellan Solutions Usa (Msusa)'s categories are IT Services and IT Consulting
Magellan Solutions Usa (Msusa)'s founding year is 2012
