Elaboracion y diseño de proyectos de comunicacion visuale-Diseño de logos-Diseño de indumentaria-Fotografia y retoque digital-Merchandising

-Provide high-quality customer technical support .-Identified and maximized sales opportunities, and increased customer retention rates.

-Take incoming user requests (via telephone, email, voicemail, pager, or other automated alerts), log call details onto case management system and provide response and resolution within SLA to customer-Maintain Knowledge and expertise associated with applications specific to users.-Progress / close service requests to a satisfactory conclusion on call management system.-Collaborate with working supervisor on specific open queries ensuring no request is left unattended beyond-Proactively update customers with status and resolution progress-Monitor / progress all open queries in queue-Escalate potential service issues to appropriate level-Ensure contractual SLA is maintained-Provide cover for other first line agents in their absence-Achieve an excellent customer satisfaction level-Follow up every case until it is resolved-Adept in general accounting and finance transactions-Complex billing scenarios problem solution-Identify and resolve accounting discrepancies-Fraud detection-Managed all client billing and accounts-Helped to manage and resolve billing disputes and collections-Share knowledge with colleagues-Proactively follow courses on e-learning platforms-Investigate on possible solutions-Adept in general accounting and finance transactions-Complex billing scenarios problem solution-Identify and resolve accounting discrepancies-Fraud detection-Managed all client billing and accounts-Helped to manage and resolve billing disputes and collections

-Provide high-quality customer technical support to accurately identify and resolve a wide range of hardware ands software issues. -Support multiples devices affecting iOS and MacOs environment ( iPhone, iPad, iPod touch, AirPods, Apple Watch, iMac, MacBook, Mac mini).-Maintain outstanding level of empathy and broad technical expertise.-Assisting a wide spectrum of customers, adhering to confidentiality policies and maintaining accurate documentation, while being mindful of achieving time and goal-based metrics.-Immediately determine customer support eligibility and offer appropriate fee-based or free solutions, when applicable, ensure extended warranty coverage offered and sold.-Consistently updating skill-set with frequently-assigned self-guided training and assisting team leader in compiling and crafting virtual team meeting presentations and resources.

Contact with stakeholders. Inventory control. Customer service. Sale of services. Community manager.Cash register control. In charge of providing customer satisfaction to achieve their objectives.

Contact with stakeholders. Inventory control.Cash register control. Manage the logistics of procedures and employees.

Tourists trips sales. Customer service. Main connection between company and clients.

Tourists trips sales. Customer service. Main connection between company and clients.

Tourists trips sales. Customer service. Main connection between company and clients.