Jonathan Burroughs Email & Phone Number

Bellevue, Wa, Us

Bellevue, Washington, United States

Seattle, Washington

North Carolina

-Originated and executed consumer loan sales. Managed branch’s outside marketing campaign increasing application origination by 40% and led outbound solicitation call nights.-Managed entire loan process from application, evaluation, credit analysis, proposal, processing, and closing. -Through credit analysis effectively recognized customer’s needs and provided solutions. Counseled customers on strategies to better their credit rating and improve household budget.-Trained employees and directed weekly sales and service meetings.-Managed branch’s loan application pipeline giving guidance to employees on approval process. Conducted quality reviews of loan files and lien recordings.-Directed collection activities on high-risk accounts, account charge decreased by 33% under my management.

Wilmington

-Provided quality customer service and resolved escalated client issues and problems.-Uncovered client’s needs beyond immediate transaction, responsible for cross-selling.-Completed customer transactions with promptness and accuracy.-Balance branch vault, managed branch cash levels up to $100,000 in volume, responsible for ordering cash using projection analysis.

Woodinville, Wa

-Provided quality customer service and resolved escalated client issues and problems.-Uncovered client’s needs beyond immediate transaction, responsible for cross-selling.-Completed customer transactions with promptness and accuracy.-Managed A.T.M cash levels and resolved issues.