Jonathan Buyco Email & Phone Number

Dublin, California, United States

Primary responsibilities includes assisting with the day-to-day administration of all leave, retirementand benefits programs. This role is responsible for supporting HR Support Services requests. Assures data integrity from HRIS through active directory. Serves as the subject matter expert on allcompliance issues related to the human resources function.

Great Sacramento, Sierra Foothills, Tri-Valley

• Led training and development of store teams (team members, shift leads (supervisors), and assistant store managers ASM) with one of the highest customer service scores measured by company scorecard.
• Recognized for leading a lower volume stores with highest average ticket in the company.
• Utilized Community Marketing practices to build sales, participated in non-profit fundraising events, and donation opportunities while staying within budget.
• District Trainer Lead (Train the Trainer), leading training and development of new store employees district-wide (11 stores) through advanced coffee and tea and barista training leading up to the barista certification.

Pleasanton, California, United States

• Led talent acquisition and staffing efforts for multiple coffee bars post pandemic.Strategically coordinated Manager in Training handoff and staff to support coordinating a store manager switch between two stores all.
• Supported stores in reopening to limited access from door service only operations during 2020 COVID pandemic.Led multiple stores in dual management role to comp LY while minimizing COGS and labor management
• Increased OSAT scores to above company average from 70% to 89-90%
• Led and facilitated district-wide recruiting, on-boarding, training and development of store teams using recruiting management software (Taleo, iCIMS)job fairs, and social media
• Responsible maintaining a positive candidate experience for all applicants, from sourcing, screening, hiring, onboarding, training, and concludingemployment
• Performance management, employee relations, coaching and conflict resolution with individuals and teams

Stockton, California, United States

-Best of #oneteam Recipient: #1 instructor with highest member attendance in 2019. Impacted 16k members.- Mentored, Developed, and recruited over 10 members to instructors- Launched Les Mills CXWorx, RPM and Beatzride (Inshape Programed Indoor Cycling) in all Stockton locations

Stockton, CA

• Provided leadership training and development for 20 chapters/schools in Region 5 (Central Valley area). Region 5 serves Alpine, Calaveras, Tuolumne, Mariposa, Madera, San Joaquin, Stanislaus, Merced, Fresno, Kings.
• Developed and provided a Regional Work Plan for the year that met strategic goals set by Board of Directors
• Conducted advisor and student officer training session(s) within the Region to inform and update all advisors on SkillsUSA California policies and procedures.
• Promoted and marketed SkillsUSA California within the Region to increase membership and Chapter involvement.
• Develop and distribute a Regional Leadership and Skills Conference program.
• Planned and conducted a Regional Leadership and Skills Conference to determine who within the Region qualify to advance to the State level competition.

Lodi, CA

Verified and balanced daily charges for the hotel, spa, restaurant, and banquets, to customer folios, master accounts and house accounts; prepared and transmitted credit card deposits, processed all city ledger work to accounting; performed as front desk agent, Also handle security situations as they present themselves.

Business

Business Administration, Management; Computer Science And Information Systems Technology

Studies focused in business operations and management, marketing, sales, and advertising planning and implementation, business finance.