Jonathan Cara Email & Phone Number

New Zealand

Promoting organisational safety cultureCoaching team personal development actions;Elevating employee voice; diversity & inclusion; Building engagement, trust & accountability; Embedding industry best practice processes;Enhancing service delivery & performance standards across a workforce responsibility of 800+ employees. Achieving objectives through cost controls;Driving innovation focus in solutions;Improving client satisfaction scores; Administering growth & retention strategies;Enriching key client and stakeholders relationships across $35m contract portfolio within the Compass Group sector divisions of Business & Industry, Sports & Leisure; Remote and Education areas.

Auckland, New Zealand

Auckland, New Zealand

Auckland, New Zealand

• Responsible for site P&L and leading a team of 200+ employees to create and deliver approx. 3000 meals to onsite and offsite patient wards• Meet customer expectation on timeliness of delivery and adherence to specification across multiple output streams • Patient and client engagement, reporting and analysis of patient satisfaction surveys• Union engagement, recruitment, training and performance management of employees• Ensuring a safe, secure and inclusive environment for all employees • Comply to HACCP; MPI and client requirements• Continuous improvement activities in operations and client relationship management

Auckland, New Zealand

• Manager of the assembly kitchen with daily output of 25k+ airline meals and 8k retail food items, responsible for 220 direct FTE and 17 indirect FTE• Achieve customer satisfaction, ensure product and service excellence, engage in continuous improvement and meet financial targets in daily operational activities• Instil a safety awareness culture amongst the workforce to reduce risk to employees• Fostering of internal supply chain relationships to meet takt and DIFOT• Compliance monitoring and employee training to achieve required operating standards for external customer and 3rd party auditors• Adherence, compliance, validation and monitoring production to HACCP, local governing authority and MPI regulation• Employee recruitment, counselling, training, enabling, communication and performance management• NCR investigation, actions and collaborative resolution development• Implementation of cost saving and labour reduction initiatives at shop floor level

Wellington, New Zealand

Frankfurt Am Main, Germany

• PMO for Phase 1 global process optimisation

Frankfurt Am Main, Germany

• SQCDP methodology, implementation • Gemba walk, 5S, Kanban, PDCA, 7 Waste

Dallas, Texas, U.S.A

Auckland, New Zealand

Auckland, New Zealand

Auckland, New Zealand

Auckland, New Zealand

Bachelor Of Business Studies - Bbs, Enterprise Development

Diploma In Culinary Arts - Dipca, Level 5