Being In charge of the IT department, My responsibility is to provide complete support internally and externally for all users. I manage all company Servers, Network, Active Directory, Email Domains, CRM, Maas360. Ect. I keep track for all IT expenses and submit a monthly report to accounting. I resolve all daily challenges in a timely matter. As Routing manager I create and upload routes to all field reps. I assist them with daily task and issues

Maintain complete accountability for monitoring and troubleshooting devices from Windows 7,Vista and XP. Converting physical machines into Virtual Machines using VM Converter. Install and configure and administer Microsoft Windows 2003/2008 Server. Imaged PC's. Troubleshoot hardware and software issues. I perform data backup in old PCs using a company script to transfer user data to new workstations. Create and configure new user profiles. Install and configure new local and network printers… Show more Maintain complete accountability for monitoring and troubleshooting devices from Windows 7,Vista and XP. Converting physical machines into Virtual Machines using VM Converter. Install and configure and administer Microsoft Windows 2003/2008 Server. Imaged PC's. Troubleshoot hardware and software issues. I perform data backup in old PCs using a company script to transfer user data to new workstations. Create and configure new user profiles. Install and configure new local and network printers. Configure hardware, routers and switches. I also install new users and email accounts for each upcoming classes. Show less

As a Sales/Office Manager, I was supervising a team of 12 loan officers. In my seven years as a manager, my responsibilities varied. Much of my time was spent giving directions to subordinates, making decisions and determining work flow. I created agendas for weekly meetings and developed sales incentives. I was responsible for interviewing, hiring, and training. Additionally, I was involved with purchasing, payroll, accounts payable/receivable, and customer service. All of these… Show more As a Sales/Office Manager, I was supervising a team of 12 loan officers. In my seven years as a manager, my responsibilities varied. Much of my time was spent giving directions to subordinates, making decisions and determining work flow. I created agendas for weekly meetings and developed sales incentives. I was responsible for interviewing, hiring, and training. Additionally, I was involved with purchasing, payroll, accounts payable/receivable, and customer service. All of these responsibilities allowed me to use my organizational skills, decision-making skills, supervisory skills, listening skills, and computer skills. I work well under pressure and I know how to meet deadlines. Show less

As a sales representative I would field calls regarding requests for explanations and questions concerning bills. I also offered products that best fit the customers' needs. I would often handle up to 100 calls a day. I would also negotiate payment arrangements. I used computers to update data and I added service for new customers. I have excellent communication skills in English and Spanish. I received many awards for top sales person in the office and was number three in the state. As an… Show more As a sales representative I would field calls regarding requests for explanations and questions concerning bills. I also offered products that best fit the customers' needs. I would often handle up to 100 calls a day. I would also negotiate payment arrangements. I used computers to update data and I added service for new customers. I have excellent communication skills in English and Spanish. I received many awards for top sales person in the office and was number three in the state. As an assistant manager I was in charge of 15 team members. I assisted my team with their responsibilities and trained them on new programs. I also reported sales figures to upper management. Show less