Jonathan Castro Email & Phone Number

Dubai, United Arab Emirates

• Installing and configuring computer hardware, software, systems, networks, printers, and scanners • Monitoring and maintaining computer systems, printers and scanners • Research, diagnose, troubleshoot and identify solutions to resolve user issues• Responsible for CCTV Installations, configurations and Implementations across office sites/villas/warehouses • Monitoring and maintaining CCTVS across all the companies • Structural cabling, Cable dressing, testing or splicing or restoring or replacing or of any connectivity(fiber/cat6) • Conduct cable arrangement activities • Setting up accounts for new users • Repairing and replacing equipment as necessary • Responsible for the site inspection and investigation in any case related to existing infrastructure • Responding in a timely manner to service issues and requests • Providing technical support across the companies • Following standard procedures for proper escalation of unresolved issues to the appropriate internal team • Ensure all issues are properly logged

Al Barsha Dubai Uae

Installation and programing of Home Automation System like ZWAVE VESTA and FIBAROCCTV Technician prepare the site survey and prepare the BOQ as per the customer requestInstallation and Programing like Access Control, Time Attendance, Video Intercom Lan/Wan Public Address Data Networking Troubleshooting in CCTV Camera, DVR System NVR System low current VoltageComputer Technician Software and Hardware

Dubai, United Arab Emirates

Prepare the site survey and Estimation and prepare BOQ as per Customer RequirementsProvided technical support in the application and installation of CCTV Surveillance Systems, Access Control and Time Attendance, Telephone Systems Background Music/Public Address Systems, SMATV Systems, Video Door phone Intercom Systems, LAN/WAN Data Network, responsible for site integration and testing of all sites.Outstanding communication skills to relate with team members and support workers.Design, specify, configure, and install analog and digital CCTV systemsKnowledgeable in maintaining, troubleshooting, and repairing assigned CCTV cameras, Series Positioning System and associated components, and low voltage cabling infrastructureExperience with computer networking, video systems, and related softwareEstablish working relationships with vendors and contractors pertaining to CCTV systemsTroubleshoot cameras, DVRs, NVRs, computers, peripherals, and other hardwareImplement and/or support equipment upgrades or replacements on CCTV equipmentMade recommendations regarding where cameras should be installed according to individual building’s construction.

Dubai, United Arab Emirates

Interacting with both local and international customers and giving them best of service.Deal with leading multinational companies.To coordinate with various counters and to feed them with required items.Highly skilled in installing, repairing and troubleshooting computer hardware and peripherals.Well versed in installing windows, software, applications, antivirus and patches.Working knowledge of networking devices and printers.Expert user of Microsoft Office Applications Word, Excel, PowerPoint and Access.Computer Networks: LAN/WAN/ Cabling.Ability to work without supervision.Good customer service capability.Excellent analytical and problem solving skills.Outstanding communication skills to relate with team members and support workers.Demonstrated expertise in Microsoft Windows XP, Vista, 7 ,8 and 10Prepared purchase request of CCTV materials. Assisted on CCTV monitoring of events inside buildings and perimeter areas. Assured that all CCTV in the facility were running in good working conditions. Repaired CCTV cameras on site.Installed application software for Access System and DVR System NVR System

Dubai, United Arab Emirates

Consulted with businesses and homeowners regarding CCTV security system needs.Performed appropriate measurements for installation purposes.Installed CCTV systems in Commercial settings including parking lots inside stores and over registers as requested and needed.Made recommendations regarding where cameras should be installed according to individual building's constructionInstallation of ptz camera 360 ip camera wireless camera ahd camera hd camera Performed residential installations of CCTV security systems.Tested all installations and setups to make sure they worked.Access Control SystemVideo Door Phone/IntercomTime Attendance Turnstile Network and Telephone SystemSound SystemComputer Technician Software and Hardware Cctv Maintenance Central Satellite System

Gerona Tarlac Philippines

• Highly skilled in installing, repairing and troubleshooting computer hardware and peripherals• Well versed in installing windows, software, applications, antivirus and patches• Working knowledge of networking devices and printers• Expert user of Microsoft Office Applications (Word, Excel, PowerPoint and Access)•Computer Networks: LAN/WAN/ Cabling• Ability to work without supervision• Good customer service capability• Excellent analytical and problem solving skills• Outstanding communication skills to relate with team members and support workers• Demonstrated expertise in Microsoft Windows XP, Vista, 7 and 8

Gerona Tarlac Philippines

Handle major computer repairs on operating system platforms, upgrades and hardware installations. Handle routine inspection and preventative computer hardware maintenance.Download software patches and hardware from internet and install after testing.Manage computer hardware, software and supplies inventory.Coordinate for hardware and software installation and large upgrades.Conduct physical inventory and computer equipment tagging. Synthesize with external vendors to install and maintain computer related equipment. Manage customer service standards on inquiries in high quality.Ship and unpack printers, computers and peripheral devices.

Gerona Tarlac Philippines

Examine mobile phone and Smartphone unit sent for repair and observe operation until initial diagnostic is madeRe-install operating systems and reboot to check problem still recursConduct prescribed diagnostics and document resultsOpen, disassemble and conduct further troubleshooting of parts with electronic hand tools and testers.Document all work done and parts replaced for proper billing purposes.Advise client on progress of troubleshooting and attach initial cost estimations when needed.Observe regular work timetables to attain optimum work productive

Diploma, Electronics Maintenance And Repair Technology

Certificate, Computer Hardware Servicing