Provide sales support to companies and end users with a variety of industrial, medical, and specialty gas materials. This includes industry related manufacturing products, such as welding and safety supplies. Working in a retail, and production facility, maintaining a high level of customer service.• Grow sales through effective merchandising, and product placement. Utilize SAP, and Googleplatforms to accomplish transactions. Research and troubleshoot customer needs, and requests tosuccessfully place detailed quotes, and sales orders.• Setup new customers with cash and credit accounts. Maintain customer account information withup to date billing, shipping addresses, and keep accurate rental balances, and pricing conditions.• Process over the phone customer payments against open invoices. Research discrepancy issues forcredit memos, worked closely with accounts receivable to resolve collection issues.• Ship and Receive hazardous materials using AFS Logistics, UPS World Ship, and FedEx Ship Manager. Operate Forklift to move heavy equipment, and multiple gas cylinder containers.• Safely fill medical, food, and industrial grade gas cylinders, such as Carbon Dioxide, Nitrogen, and Propane. Analyze raw and finished materials to CGMP regulation standards.

• Supply chain coordinator for gas materials procured internally, and external vendors. Managed the inventory info records, MRP forecast settings, lot sizes, source paths, and min/max’s to acceptable levels.• Consistently processed transactions, and communication using SAP, SharePoint, Microsoft, and Google platforms. Utilized mass data collection techniques in Excel, to generate and execute material master changes.• Reviewed order demand for production, shipment terms, and pricing errors. Processed purchase requirements for multiple production plants, and retail locations. Utilizing available region inventory before creating new production.• Initiated customer site survey qualification forms with sales, safety, and board directors. Processed contract approvals with data integrity to finalize licenses, and permits to create restricted product shipments.• Planned asset cylinder purchasing, with capital expense requests approvals from finance, and Region President. Maintained shared reports with status of drop ship orders issued, vendor confirmations, and tracking until completion.• Worked closely with plant operations, sales support, and account specialists in the field, to create and process new material quotes. Analyzing capabilities of production plants, advising of existing alternatives, and negotiating costs to maximize profit.• Effectively worked remote since 2020.

• Sold a variety of industrial, medical, and spec gases. Including industry relatedproducts, such as welding equipment, and safety supplies. Worked at multiple branch locations, in a will call setting, maintaining a high level of customer service. • Utilized SAP, SharePoint, Outlook, Word, and Excel to accomplish duties. Researched and troubleshooted customer needs, and requests to place sales orders, and quotes.• Ordered hard goods, and gas material stock to acceptable min/max levels. Grew sales through effective merchandising, and product placement.• Setup new customers with cash, or credit accounts. Kept up to date ship-to partners, and verified pricing conditions. Maintained customer account information, worked with Accounts Receivable to resolve credit and collection issues.• Performed inventory control, shipping and receiving, cylinder movements, and branch safety procedures. Leading by example in all aspects of the position.

• Operated order picker, and forklift in a busy warehouse setting. Performed shipping,and receiving duties, moved inventory into stock, and replenished primary locations.• Performed cycle counts, adjustments, and stock movements using NetSuite software, and RF scanners.• Delivered restaurant equipment to customer sites. Removed, and install successfully.• Provided new hires basic training in all areas of the position.