Jonathan Chacon Email & Phone Number

United States

Helped integrate external reports into W&CA reports.Maintained a small number of discrepancies in reconciliation reports.Collaborated with project managers to address operational issues in regions and grids.Provided recommendations on how to enhance W&CA’s reports.

Rosemead, California, United States

Assisted in the development of a Power BI dashboard displaying key regulatory Wildfire Mitigation related planWorked with various internal and external teams to resolve structural defects in a timely matterAssisted in creating presentations for independent evaluators and Energy SafetyGathered and tracked data used for the Power BI dashboards, reporting purposes, analytics, and remediation of defectsManaged data requests from regulators and auditors by working with many SCE departments and divisions

Alhambra, California, United States

Communicated with case managers, tenants, and landlords to gather research information and resolve discrepancies. Review applications for any errors, discrepancies, and fraudUpdated and cleaned the database so that case managers and supervisors have accurate information when processing addendumsDevelop and monitor budgets for LACDA

Los Angeles, California

Created and updated financial reports pulling data from Sage 100 ERPAnalyzed discrepancies to determine the origins of the errors and assist with correctionsStudied customers’ payment patterns and planned when and how to request payments for collectionEnsured accurate information is used by cooperating with various internal departments and customers

El Segundo, California

Trained and guided new employees through procedures and software Received positive customer survey ratings Assisted an average of 550 customers weeklyHad excellent knowledge about the supported console, PC, and mobile games

Greater Los Angeles Area

Promoted the event Rising Above Fest at L.A. LiveIncreased the total amount of visits to the official Rising Above Fest website

Santa Monica, California

Increased the total followers of a new social media page by 500% within 75 daysEncouraged follower engagements by directly responding to comments on social media postsUsed social media analytics to determine optimal times to post and which images attracted the most positive reactions from social media usersResearched the target audience for various clients to create marketing strategies

Bachelor'S Of Arts In Business, Business, Management, Marketing, And Related Support Services

High School Diploma