- Led sales team of 10 Sales reps via Dynamic 365 CRM system - Modified and improved sales workflow and work remote workflow- Drove the sales goal and increased sales by 80% for 2020 and planning to increase the sales goal by another 80% for 2021.- Communicate in project solution design such as video wall and telecommunication conference project- Problem-solving and troubleshooting the company's internal system technical problems- Generated new public sector customer/account by 20%- Led as project manager for video wall install projects- Manage the procurement processes and communications with vendors and customer

- Performed Customer service- Placed special order with the manufacturer - Prepared and release online order- Problem-solving for customer's concern or question by troubleshooting the issue- Communicated with customer via phone and maintained customer record

- Provided recommendations on technology products to customers.- Provided technical support and troubleshooting for computer and technology products.- Performed daily Inventory checks and make sure in-stock items are available for the customer.- Provided backup to another department when is needed.

Managed as night shift leader. Assembled customer's sandwich order. preformed closing procedures such as preparation for tomorrow, inventory and close point of sales at end of business day.

Ensured operation equipment are in mission-ready status. Performed weekly maintenance. Took charge assigned watercraft's engine space and supervised fireman.