Jonathan Cobb Email & Phone Number

St Paul, Mn, Us

Responsible for driving implementation and consistent usage of Salesforce by our USAC safety and industrial sales professionals while increasing effectiveness, accuracy, and compliance.Develop new Salesforce capabilities to standardize platform offerings, automate outcomes and expand organizational impact. Collaborate with sales management on data-driven growth projects to attain measurable outcomes.Manage data integrity and develop insightful reporting based on thorough understanding of organizational data structure and business requirements.Work across various cross functional teams to establish processes, reports, and analytical deliverables.Analyze Salesforce and additional sales data to advise on growth opportunities.

St Paul, Mn, Us

Business analyst for the integrated applications team which manages large technical projects that are global in scope. These features generally have an aspect of integration between Salesforce and SAP or other managed packages such as DocuSign.Product owner for a feature called Command Center which sources customer order and pricing data from SAP and surfaces this data in Salesforce via an intuitive interface.Product owner for a feature called My Samples which allows sales reps to request sample orders within the Salesforce interface and post orders into SAP for order fulfillment.Collaborate with cross-functional teams to define project scope and manage stories in JIRA to track progress.Prioritize project requirements and delegate stories to development teams.Designed UI wireframes for the sample order creation and customer onboarding processes.Provide quality user training not only through live demonstrations, but also with the creation of in-depth videos.Continuously engage the business users to gather feedback for potential ways to optimize existing features.

St Paul, Mn, Us

Gather, identify and analyze CRM business requirements and ensure stakeholder expectations are met by the Salesforce.com platform.Provide CRM administration support to end users on our Salesforce.com platform by diagnosing and resolving any technical issues.Create and manage reports and dashboards for our Industrial Business Group leaders that drive sales analysis and revenue forecasting.Monitor data quality, data migrations, and data integration.Represent the interest of users while maintaining the integrity of the CRM system and data.Help maintain and manage a complex role hierarchy. Train users on system functions and processes for CRM systems.Collaborate with administrative team and business division leaders to improve data model and platform structure through enhancement requests.

Humlebæk, Denmark, Dk

Act as a liaison between marketing, consumer care and sales teams by creating and updating data entry protocols that ensure all company needs are met.Create and update protocols to improve processes and maintain the company’s high standards for consumer care.Maintained data quality by conducting audits and gap analysis to make sure all system input is accurate and up to date.Design reports to provide marketing and sales managers with campaign and opportunity data for revenue tracking and forecasting.Configured an Access database for the marketing team allowing us to filter through large data sets and tables using queries.Improved the time efficiency of the consumer care and sales teams by creating an automated email merge using CRM and Microsoft Access.Create and manage data validation rules and troubleshoot any errors.Conduct new hire training and provide subsequent training sessions regarding changes and improvements to existing protocols.

Plymouth, Minnesota, Us

Leased homes to prospective renters, conducted follow ups and reported traffic.Worked with the property manager and maintenance workers to keep an entire property consisting of over 200 units an excellent place to live.Managed the property on weekends within weeks of starting.Reviewed the needs and wants of prospective buyers in order to find the apartment that was the most compatible for their needs and finances.Assisted current residents by making work orders needed to maintain an exceptional living environment.Generated leads by creating online postings of apartments available for rent.

Fargo, Nd, Us

Completed a variety of biotechnological tasks such as PCR, gel electrophoresis, and DNA extraction.Interpreted results to report to head researcher.Compiled a lab notebook detailing experiments, protocols, and results for the head researcher.Quality results that I obtained were used towards future research for the department in hopes to become published.