Jonathan Cole Email & Phone Number

Dothan, Al, Us

Dothan, Al, Us

United States

Assigned to the US Air Force Hill Enterprise Datacenter as the Cloud Deployment & Migration Engineer• Work with Customer Project Managers to help determine needs and path forward for current HCEDC customers• Evaluate new customer requirements and advise on the best path for migrating from on-prem to the HCEDC cloud environment in AWS VMware Cloud or Azure Government Cloud• Provide support with other teams on the contract as needed • Provide branch site surveys of equipment and migration / installation of new hardware• Assist with any additional duties as needed from senior leadership • Extensive travel to support hardware installations at other Air Force BasesAssigned to the US Air Force ATHENA Project as the Cloud Engineer / Sr. System Engineer• Planned, developed, and built out the environment for the ATHENA Project• Worked with both government and vendor representatives to meet the desired goals for the project• Built out the Windows infrastructure to meet necessary DoD STIG’s to include Group Policy, DNS, Active Directory, etc.• The ATHENA Project is an isolated environment with no external access so the infrastructure had to be developed from the ground up

Fort Novosel, Alabama, United States

Assigned to the US Army Aviation Center of Excellence – G6 – Student Support Center as the Helpdesk Manager and Project Manager.• Approximately twenty technicians supporting multiple classrooms located at Fort Rucker.Assigned to Corporate IT Operations as part of the team managing corporate infrastructure in Microsoft Azure and physical equipment distribution.• 200+ devices managed within Azure AD• Provisioned resources within Azure DevOps for on staff developers to build custom applications• Managed user permissions for Azure SharePoint, Microsoft 365, Teams, etc.• Managed licensing for both users and devices withing Azure• Recommended changes and coordinated with our Azure reseller when additional licensing was needed• Managed both Azure AD and Microsoft 365 environments• Also assisted with business development by providing technical writing

Fort Novosel, Alabama, United States

Assigned to the US Army Combat Readiness & Safety Center – G6 – Network Operations Center as the NOC Team Lead• Integrate, configure, monitor and maintain approximately 300 servers (85% virtualized) across multiple networks utilizing tools such as Microsoft SCOM, SCCM, SCVMM, SolarWinds, OneView, ForeScout and many other utilities. Includes both hardware and software.• Monitor and maintain multiple SAN infrastructures.• Plan and deploy new servers and storage; both physical and virtual based on customer needs and directive.• Work with government contracting officers to evaluate and recommend configurations for new data center hardware and then coordinate with vendors to manage the installation and implementation.• Handle various O&M tasks to maintain the stability and performance of the servers and the network; including NIPR and SIPR.• Proficient in virtualization technologies. (i.e. Microsoft Hyper-V and Microsoft Virtual Machine Manager)…(AD, DNS, DHCP, WSUS, Print server, File Server, etc.)• Proficiency and knowledge of VMware.• Participated in multiple RMF (DIACAP) inspections at the Combat Readiness Center• Monitored ACAS reports and remediated the findings as needed • Monitored HBSS / Trellix scans and remediated findings as needed • STIG’d servers and applications according to the DISA guidelines • Utilized DISA utilities such as STIG Viewer, SCAP and Evaluate-STIG utility to provide proper documentation for eMASS to the Information Security team at the CRC • Assisted with preparations between the Combat Readiness Center and ECMA / cARMY in preparations for migrating the physical data center at the CRC to the Azure Government Cloud hosted by cARMY.

Midland City, Alabama, United States

• Administration of 500+ node network with 70+ Servers with 50+% being virtualized.• Servers utilize Microsoft Windows Server 2003 and 2008.• Manage networks between corporate office and 60 branch offices utilizing secure VPN appliances by SonicWall.• Designed the process for implementing a VoIP solution throughout the company, including branch offices.• Monitor connectivity and remotely support / coordinate network hardware and software implementations throughout the corporation.• Provide end user support for printing, application, and all types of communication issues.• Proactively monitor corporate campus network connectivity to identify problems prior to them having an impact on business productivity.

Dothan, Alabama, United States

• Administration and maintenance of a 300 node switched network with four wan segments and numerous remote users.• Proficient in multiple Windows operating system platforms. (IE. 9x, NT 4.0, ME, 2000, XP, 2003 and Vista) Limited knowledge of Oracle database maintenance.• Work with Cisco routers at all of the remote locations and at my physical location.• Configured and Managed a secure VPN network to all of our remote locations via WatchGuard Firebox VPN appliances.• Manage one of two Exchange servers for the company. Built and configured both servers during my tenure with the company.• Perform system back-ups of all local servers and some remotely utilizing Veritas Back-up Exec and EMC Retrospect software. Configured and Manage all back-ups through a NAS device and then directly to an LTO tape library.• Install, configure and maintain all of the companies operating systems and other software applications.• Detect, analyze and resolve problems associated with server hardware, NT/2000/2003 operating systems, applications software with both servers and end users.• Install and terminate fiber optic cabling when needed. At present we utilize six fiber optic segments at my location.• Install data and telecommunications cabling. Troubleshoot any network issues that arise and resolve the problem.• Evaluate and recommend upgrades and changes needed in hardware and software relevant to the business of the company. Order IT related parts and supplies when needed.• Provide support to end users on a variety of issues including printer and copier support. Identify, research and resolve technical issues as they arise by responding to emails, telephone calls and personal requests for support. Track and monitor problems to insure proper and timely resolution.

Bachelor Of Science (Bs), Computer And Information Sciences And Support Services

Education record

Education record