Successfully conceptualized, launched, and currently manage a multi-category clothing store catering to men, women, and kids, with physical locations at Stonecrest Mall in Lithonia, GA, and The New Black Wall Street Market in Stonecrest, GA.Developed and executed strategic business plans, achieving a remarkable 150% year-over-year growth in revenue within the first 2 years of store operation.Curated a diverse and trendsetting selection of clothing and accessories to cater to different age groups and style preferences.Implemented innovative visual merchandising techniques to create visually appealing store displays that drove customer engagement and sales.Built and nurtured a loyal customer base through exceptional customer service, personalized shopping experiences, and efficient issue resolution.Leveraged social media platforms including Facebook, Instagram, and TikTok to increase store visibility, engage with customers, and promote special offers and events.Established a strong online presence using SEO & SEM techniques.Led a team of 18 employees between two locations, providing guidance, training, and motivation to ensure exceptional service and operational excellence.Monitored and analyzed sales trends, inventory turnover, and customer feedback to make data-driven decisions for product selection and pricing.Collaborated with suppliers, negotiated favorable terms, and managed inventory levels to maintain a well-stocked and up-to-date product assortment.Received numerous positive customer reviews for outstanding service, product selection, and store atmosphere.Developed a comprehensive employee training program that improved staff performance and increased customer satisfaction.Successfully organized seasonal sales events, leading to a 60% increase in sales during peak shopping periods.

Authored the book "I'm Stronger, I'm Wiser, I'm Better: My Story of Overcoming Paralysis and Depression," which has inspired readers to overcome challenges and achieve personal growth.Conducted book signings, author talks, and media appearances to promote the book and share the message of hope and empowerment.Addressed important topics such as resilience, personal growth, and mental health, providing audiences with practical tools for positive change.Mentored and coached individuals, particularly youth, in developing resilience, goal-setting, and personal growth.Provided guidance and support to help mentees overcome obstacles and reach their full potential.Book Title:“I’m Stronger, I’m Wiser, I’m Better: My Story of Overcoming Paralysis and Depression”Forward by Keisha WilliamsWatching this strong, handsome and loving young man's body be destroyed by Guillain-Barre syndrome was "Gut Wrenching" To walk in Jonathan's hospital room and see how this terrible disease was destroying his body was more than even I, an experienced nurse, could take. I recognized his face, but I did not recognize the body. The body attached to Jonathan's face was atrophied and resembled an elderly bedridden man. To see this healthy young man having to be fed all his meals and to have to rely on others to meet his simple needs such as holding the telephone was hard to bare. I fought back many tears, especially when I had to leave to go home from visiting him in the hospital.Order Online to continue reading

* Conducted intake meetings with hiring managers to comprehensively understand role requirements and essential qualifications, ensuring alignment with position descriptions.* Collaborated in formulating effective recruitment strategies for open positions, determining optimal sourcing channels including job boards, networks, and recruiting partners to build a robust candidate pipeline.* Evaluated candidate qualifications by reviewing resumes, conducting prescreen and organizational fit interviews, and utilizing assessments to make informed recommendations.* Utilized proactive approaches to identify and engage passive candidates for vacant roles, leveraging LinkedIn and other platforms.* Provided support for various recruitment logistics, including interview scheduling, job posting, sharing, and updating candidate profiles and statuses.* Contributed to ideation and implementation of novel channels, platforms, and tactics to enhance candidate attraction methods.* Assisted in enhancing recruiting analytics and dashboards, facilitating the tracking and reporting of key hiring metrics.* Ensured continuous positive candidate experiences by maintaining proactive communication with candidates and internal stakeholders throughout the hiring process, irrespective of the final hiring decision.

Dedicated and enthusiastic Volunteer Basketball Coach with a passion for educating young athletes on basic fundamentals, providing mentorship, and fostering a positive and fun learning environment for 7 & 8-year-old boys.Develop and implement age-appropriate basketball training sessions to teach basic skills such as dribbling, passing, shooting, and defensive techniques.Focus on fostering a love for the game and a passion for continuous improvement among young athletes.Provide individualized coaching to help players improve their abilities and reach their full potential.Create and implement fun and engaging drills and exercises to keep practices enjoyable and informative.Emphasize the importance of teamwork, sportsmanship, and fair play in all aspects of coaching.Mentor players, offering guidance and support both on and off the court to build character and confidence.Organize and coordinate team activities and events to strengthen camaraderie and build a sense of community.Maintain open communication with parents to update them on the team's progress and encourage their involvement in their child's development.

Reviewed financial statements, sales reports, and performance data to assess productivity and goal attainment, identifying areas for cost reduction and program enhancement.Developed and executed recruitment strategies, utilizing diverse channels including job boards, social media, and networking events to attract high-caliber talent.Successfully negotiated and secured partnerships with over 15 corporate accounts, resulting in the addition of an average of 1,000 new members per account.Engaged in strategic meetings with CEOs and HR Managers to facilitate the closure of corporate accounts, expanding business reach and impact.Conducted regular on-site visits to multiple locations, ensuring comprehensive training of General Managers and addressing inquiries to enhance operational efficiency.Demonstrated exceptional performance and dedication, earning a rapid promotion from sales counselor to general manager within five months.Orchestrated regional sales initiatives across 255 gyms, consistently ranking in the top 5 out of 782 gyms for ten consecutive months.Maintained a high-volume of daily communication, averaging 80 phone calls including cold calls, effectively driving sales growth.Exhibited exceptional organizational skills, prioritizing tasks and excelling under high work pressure, heavy workloads, and tight deadlines.Mentored and elevated the careers of 15 sales counselors, promoting them to the role of Weekend General Managers.Nurtured the professional growth of 4 Weekend General Managers, facilitating their successful transition to General Managers at high-volume clubs.Cultivated and nurtured community relationships to foster ongoing business partnerships and ventures.Provided oversight for five locations, managing staff teams ranging from 10 to 35 individuals, including General Managers.Achieved remarkable business expansion by securing new national-level accounts through impactful business-to-business interactions.

Designed and executed age-appropriate training sessions that focused on developing fundamental basketball skills, including ball handling, shooting, defense, and teamwork.Cultivated a positive and enthusiastic learning environment that encouraged players to enjoy the sport while striving for improvement.Provided personalized coaching to help players reach their full potential, tailoring instruction to meet the needs and abilities of each athlete.Coached the team to victory, winning the Clayton County Boys Championship.Created engaging and interactive drills and activities that made practices both educational and enjoyable.Emphasized the value of teamwork, sportsmanship, and respect for opponents, instilling important life skills.Mentored young players on and off the court, offering guidance to help build character and self-confidence.Organized team-building events and activities to enhance team unity and camaraderie.Maintained open communication with parents to keep them informed about the team's progress and to encourage their involvement in their child's development.

Maintained comprehensive knowledge of current sales, promotions, payment and exchange policies, and security practices.Led the merchandising efforts for window and in-store displays to create visually appealing presentations.Effectively managed cash deposits, received and processed shipments, and executed promotional activities for new sales and markdowns.Successfully recruited, hired, and managed employee terminations, maintaining a motivated and efficient team.Managed and provided guidance to a team of 30-35 employees across two stores, Jimmy Jazz and Man Alive, ensuring operational excellence and exceptional customer service.Cultivated and fostered strong business relationships with vendors, mall management, and local businesses to enhance the store's performance and reputation.Developed, trained, delegated, and supervised staff to achieve and maintain individual selling goals, exceptional customer service, and in-depth product knowledge.Utilized data analysis and reports to make informed decisions, effectively managing business operations and optimizing performance.

Planned and directed staffing, training, and performance evaluations to develop and control sales and service programs, ensuring the store's success.Executed and managed promotional sales campaigns, contributing to increased sales and customer engagement.Maintained the store's staff by overseeing all aspects of the recruitment, hiring, and termination of employees.Conducted regular meetings with the store staff and maintained a daily communications binder to foster effective team communication.Responsively addressed customer complaints and comments, ensuring a high level of customer satisfaction and problem resolution.Efficiently managed spontaneous call-offs and schedule changes to maintain store operations and staffing levels.Provided comprehensive training to both part-time and full-time staff on loss prevention measures, safeguarding the store's assets and reducing shrinkage.Collaborated with the Human Resources department to address and document unsatisfactory performance and policy violations related to new hire/termination paperwork, benefits, and disciplinary actions in a timely and organized manner.

Created balanced schedules based on projected sales volume to optimize staffing.Trained Assistant Managers in safe nightly deposit procedures, effective delegation, and time management.Went the extra mile by working on off days to ensure timely markdowns and preparedness for new marketing initiatives, enhancing store efficiency.Motivated and inspired employees to increase sales by fostering a positive work environment that promoted high morale and the achievement of common goals.Demonstrated strong forecasting abilities by setting sales goals based on effective inventory management, ensuring optimal stock levels to meet customer demand.Coached and developed sales associates, enhancing their performance by imparting sales skills and effective sales strategies, contributing to increased sales and customer satisfaction.

Effectively managed a team of 10-15 employees during the absence of the store manager, ensuring the store's smooth operation and customer service excellence.Spearheaded the recruitment process, including interviewing and hiring new staff members to strengthen the team.Assumed overall responsibility for various operational tasks, including receiving, merchandising, and delivering exceptional customer service.Maintained the highest standards of housekeeping and safety throughout the store, encompassing the sales floor, backroom, and bathroom areas.Actively participated in store selling efforts to achieve both personal sales goals and contribute to the store's overall sales and productivity targets.