Jonathan Conroy Email and Phone Number

Working in the Fraud Operations Team has allowed me to work within a number of the sub departments that comprise Fraud Operations. I have also had the opportunity to spend a period of time as a Senior Fraud Officer (Team Leader) responsible for the Telephone Team. These roles have given me a crucial insight into the world of Financial Crime and have involved the investigation and reporting of these cases. My current focus allows for desk top investigations of criminal activity and the banking networks in which they operate within using the DETICA fraud tool to identify unacceptable activity and customers, before taking appropriate action. My time within the department has allowed my skills to develop greatly in identifying crime risk within operations, collating evidence in order to take actions and developing my risk based decision making.