Event Specialist
United States
Meet group coordinator/host(ess) prior to functions, make introductions, and ensure that all arrangements are agreeableRead and analyze banquet event order in order to gather guest information, determine proper set up, timeline, specific guest needs, buffets, action stations, etcRespond to and try to fulfill any special banquet event arrangementsFollow up on special banquet event arrangements to ensure complianceFollow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certificationsEnsure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assetsWelcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, and thank guests with genuine appreciationSpeak with others using clear and professional language, and answer telephones using appropriate etiquetteDevelop and maintain positive working relationships with others, and support team to reach common goalsEnsure adherence to quality expectations and standardsRead and visually verify information in a variety of formats (e.g., small print)Visually inspect tools, equipment, or machines (e.g., to identify defects