Jonathan Crump Email & Phone Number

Ellijay, Ga, Us

Atlanta, Georgia, United States

Manage Utilities across the company to assure that all business units needs are being met.Responsible for identifying the correct utility provider and notifying them in a timely basis regarding the business need.Turn utilities on/off or query invoices.Maintain an open line of communication with various business units in need of utility services and assure that there is a workable process for determining their needs on a real time basis.Identify the utility provides, as needed, and track them for future use.Maintain access to internal documents, such as deeds, corporate resolutions, invoices and other information that will be required for exceptional service.Maintain relationships with office staff to assure they are able to facilitate access to information not readily available or known.Maintain ongoing access to requests for utility services by business units and manage requests in a timely and appropriate manner.Track requests submitted to utility providers to assure satisfactory completion of requests; and such other request sas may be reasonably required based on skills and business need.

Atlanta, Georgia, United States

Assign FKH field personnel to projects based off geography and current workloads.Coordinate and schedule property inspections for our field personnel to evaluate homes FKH has under contract to purchase.Work with field personnel to distribute completed budgets to all business partners.Create contracts based on FKH field personnel budgets for vendors to complete renovation projects.Coordinate renovation schedules with FKH field personnel and FKH vendors.Complete utility request forms for FKH field personnel.Maintain reporting information to support field personnel and vendor partner performance data.

Marietta, Georgia

Obtain past due notices and bills daily.Pay all past due balances as well as deposits.Set up new accounts daily and enter information into multiple Excel spreadsheets.Manage and set up all Utilities (Electric, Gas, Water, and Trash).Maintain and own the Midwest Utilities. Regions include St. Louis, Minneapolis, Kansas City, Indiana, Chicago, Columbus, and Indy.Maintain and own the Southeast Utilities. Regions include Atlanta, Birmingham, North Carolina, and South Carolina. Identify utilities that are misidentified under First Key Homes.Establish and maintain relationships with all utility providers in the Midwest Region.Establish and maintain relationships with all utility providers in the Southeast Region.Coordinate with the ROM (Regional Operations Manager) daily to ensure proper set up of services is thoroughly completed.Maintain all documentation needed to get all accounts set up under First Key Homes name. Coordinate deposit requests from the department and send to Accounts Payable.Experience with Yardi, Sales Force, AUM, and UltiPro.Experience with Microsoft and Google products such as Excel, Word, Docs, and Sheets.Manage departmental duties daily such as requesting utility deposits for all regions. Manage departmental duties daily such as distribution of new properties and future move-outs for all regions.Notarize certified documents for department.Attend weekly meetings through Microsoft Teams.

Own and manage the credential process (enrollment) for supporting customers Own and manage the system setup for new customers Support project managers with implementation and miscellaneous project support Support the delivery process to ensure all deliveries are successful Provide recommendations for process improvements and product enhancements Assist with the timely closing of help desk tickets and ensuring positive customer satisfactionAnalyze support tickets routing to development team and accurate requirements are requested and metSupport the organization of provided accounts, project reports, and other key tasks to facilitate implementation and support processes Provide support for creating and updating documentation for customer support Set and achieve weekly goals Work and complete all Cass Log-In failures on a daily basis Complete all Cass related tickets in a timely manner Make phone calls to providers to obtain information when dealing with Log-In failures

Acting Liaison between Hamilton State Bank and Mountain Seed AppraisalsOrdering, Tracking, Review, and Deliverance of appraisals to Loan OfficersDocument Management Control of all appraisals for Hamilton State BankReview and Selection of appraisal bidsInvoicing control of Mountain Seed billingCoordination with lenders company-wide on appraisal requirements, scheduling and deliveryReview of submitted appraisals for accuracy and required documentation

Continuation and promotion of duties from Gilmer County BankOrder appraisals through Valuation Management GroupDownload appraisals, name them, and put in the correct folderCreate folders for Appraisals, Environmental Reports, and OrdersDownload environmental reports reviewsOrder all supplies for departmentOrder EDR collateral screens

Responsible for scanning loan files, mortgage loans, past due documents, central loan documents, and exceptions for all branch locationsRe-indexing, bar-coding, and shredding of documents when neededResponsible for time-sensitive courier route to each bank branch dailyProvide hands-on training when needed for newly hired employeesOther miscellaneous clerical duties as neededUtilization of spread-sheetsExceptional computer and typing skillsHigh quality customer service skillsKnowledgeable in working with Director