Jonathan Cuonzo Email & Phone Number

As the Global Client Relationships Delivery Lead at Ezra Coaching, I spearhead the global delivery strategy and operations for the Client Relationship Team, a global function across 3 continents delivering end-to-end program lifecycle management for 100+ national & multinational clients. Responsible for achieving revenue and delivery targets in 2024, I provide strategic leadership and drive cross-organizational projects to streamline and standardize processes, leveraging extensive data-fluency and Customer Success expertise to build impact at scale.In my former Customer Success Manager and Project Manager Roles, I supported enterprise clients in delivering bespoke projects and talent solutions, working with a diverse and global team to ensure customer satisfaction, retention, and growth.I also hold a Bachelor of Laws degree from University of Bristol, and and PRINCE2, Six Sigma Green Belt, and Scrum Master certified. I am bilingual in Italian and English.Helping people and companies achieve their professional goals and create impact drive me, and I am motivated by challenges and opportunities to collaborate with others and create value for the organization and the customers. I thrive in a dynamic and innovative environment where I can leverage my skills, grow my leadership, and build real impact at scale.

Listed skills include Customer Experience, Writing, Team Coordination, Data Warehousing, and 45 others.