Jonathan Lewis Email & Phone Number

Oceanside, Ca, Us

• Saved the cost of hosting dedicated servers by handling the network programming for an in-browser client-to-client multiplayer game with Web-RTC and a custom NodeJS signaling server.• Led multidisciplinary teams of composers, artists, and programmers to contribute to 10 games in 2024.• Project managed "Rain in the Drain," ranking in the top 1% of games for Brackey's game jam 2024.2.• Completed code review of over 50 PR's and created training documents for new contributors.• See more of us at: https://www.screwloosegames.com/

San Diego, California, United States

- Took a first principles approach informed by psychology and neuroscience to target specific learner experiences to achieve transformative mind shifts aligned with metacognitive targets and learning outcomes.- Designed and engineered interactive coaching experiences that successfully guide the learner to uncover and circumvent limiting beliefs that stand between them and their goals.- Lead the integration of cutting-edge generative AI technologies, such as GPT and speech synthesis, into educational frameworks to create interactive and impactful learning experiences.- Designed interactive and adaptive simulations to practice emotional intelligence, specifically for software engineers.- Designed and engineered interactive learning experiences featuring live bidirectional speech synthesis, continual feedback mechanisms, and scenario simulations that create context-rich learning environments simulating real-world scenarios.- Conducted one-on-one feedback sessions with learners to gather detailed insights, refining educational offerings and ensuring responsiveness to user needs.- Utilized a data-driven approach to spearhead the exploration and adoption of new technologies and methodologies, making strategic decisions to advance technical education.- Created a library and training for prompt engineering techniques to empower others to replicate superior prompt engineering results.

- Enhanced Team Collaboration and Project Revitalization: Facilitated dynamic collaboration between engineers and educators, leveraging deep technical and androgogical understanding to align diverse teams toward shared objectives. Successfully rejuvenated stalled educational projects by employing clear, strategic communication tailored to cross-functional audiences.- Enhanced feedback loop: Increased employee professional development program feedback by 300% through proactive outreach, fostering internal relationships, and authentic investment in the program.- Professional Development and Tool Utilization: Developed and led training sessions for project leaders on the strategic use of project management tools aligned with key performance indicators (KPIs) such as with Kanban boards and dashboards. This initiative empowered leaders with the skills to utilize data effectively, leading to 3x increase in burndown.- Bridged Executive and manager gaps: Coordinated with executive leadership and project management teams to bridge gaps caused by fear and misunderstandings. Developed and communicated realistic, achievable goals, effectively cultivating team buy-in and restoring confidence through empathetic leadership and clear, actionable roadmaps.- Expanded Professional Development Opportunities: Doubled accessibility to Instructor Professional Development opportunities by expanding programs to include additional teams, in collaboration with instructor managers.- Led the development and delivery of Diversity, Equity, and Inclusion (DEI) training programs: This enhanced organizational culture and inclusivity across instructional teams, promoting an environment that values diverse perspectives and continual learning.

- Strategic Curriculum Consulting: Guided curriculum and evaluation decisions for the Software Engineering, JavaScript & Python (SJP) program, aligning educational content with real-world job search tasks and workplace demands.- Leadership in Collaborative Curriculum Design: Spearheaded a team effort to redesign and map out the curriculum for Module 1, ensuring a coherent learning pathway and consistency across educational materials, significantly improving learner engagement and understanding based on student feedback scores.- Increased Team productivity: Developed an automated quality assurance system to enhance content integrity, focusing on formatting, line length, and spelling accuracy. This innovation led to a marked reduction in publication errors, improving the overall quality of educational content with less time spent in multiple manual reviews and errors identified by end-users.- Targeted Technical Curriculum Development: Created and refined technical curriculum to address specific learning gaps identified through performance metrics, ensuring students received the most relevant and impactful instruction tailored to their needs.- Continuous Curriculum Improvement: Established a systematic approach to curriculum improvement, training staff to effectively gather and apply feedback for ongoing curriculum enhancement. This process fostered an adaptive learning environment and continual educational refinement.- Created Staff Training Documentation: Authored detailed training documentation for staff, based on specific needs of SEIRs, writers, and instructors, which facilitated more effective teaching strategies and improved the implementation of educational programs.

- Achieved 100% NPS from end-of-course survey in last cohort in this role, 87% Career average NPS.- Redesigned parts of the curriculum in the first 2 weeks to include exercise times to address learning gaps on code execution and debugging identified by both staff and students.- Developed a format for 'supplemental material' in order to facilitate the development and prototyping of new learning content.- Redesigned portions of curriculum to include non-technical concepts such as self-management and cognitive load.

Greater San Diego Area

- Coached students 1 on 1 regarding communication, confidence, and debugging techniques.- Assisted students in debugging their code, teaching fundamentals of Javascript including concepts of lexical scoping, execution contexts, context binding, and closure.- Conducted after hours workshops to teach students debugging techniques, effective learning, and TDD fundamentals.- Assisted in piloting a new prospective student outreach program to allow candidates to speak with program graduates.

- Developed a system of debugging which could be taught in 30 minute helpdesk sessions.- Coached students 1:1 to improve coding and debugging practices.- Changed the culture of help desk to include regular expressions of pride and intrinsic motivation to debug carefully and share your process.- Perpetuated a culture of improvement and mutual support whereby students became mentors to other students.

Greater San Diego Area

- Created visible ops by creating a dashboard and associated metrics which made overall and specific system health a monitored, metered at-will service for the health of 33 apps based on the most impactful metrics.- Collaborated with other senior developers to re-architect services.- Replaced a process that required deploys and server access into a ~1 min task using a GUI, saving a few hours of development time weekly and reducing the knowledge requirement.- Improved code maintainability by replacing legacy programs built on Java to modern apps and services built in the Spring Boot framework in Kotlin.- Built a greenfield content management application SPA in Django/React to increase productivity and reduce incident resolution times by an order of magnitude.

Greater San Diego Area

- Built an event-driven monitoring system on AWS Lambda infrastructure.- Provided software consulting work for businesses internationally. - Specialized in full stack JavaScript web development.

Greater San Diego Area

Directangular has 2 eCommerce and business management platforms (Sonlet.com and Popitup.com) which collectively serve over 1 million direct sales consultants. Directangular's team of software engineers all have shared responsibilities across a stack including interacting React, Django, Redis, PSQL. CI is run using Jenkins hosted on a K8 cluster. The sites are deployed on K8 to handle scaling. The team engages in agile development with morning springs and bi-weekly sprint planning sessions. The team engages in modern Devops practices including defining architecture as code, CI, CD, Code review, real-time monitoring, automated deployments, feature flags.- Developed UI solutions with Bootstrap 3, Flexbox to create layouts responsive to target devices including iPhone 5, iPhone 6, 7, 8, iPhone plus series, X, iPads, various android devices, and screens up to 1920x1080.- Engaged in regular code review to provide feedback and collective ownership of code changes.- Tested UI for various target devices with automation tooling such as Selenium and BrowserStack and jest and enzyme for unit testing.- Updated from Webpack 2 to webpack 4 and created new configurations for development and production. Familiar with chunking, optimizations, minification.- Implemented features using external APIs including Facebook, EasyPost, and Slack.- Implemented numerous features using RESTful API design. - Converted site from legacy datatables and jQuery to React and responsive design while recreating same overall look, feel, and UX.- Engaged in regular refactoring and meaningful organization of code to support maintainability.- Updated and tested ~25 js dependencies, including adapting code for compatibility and refactoring to replace dependencies no longer maintained and to remove vulnerabilities.Check out the apps at: http://Sonlet.com, http://PopItUp.com

Legoland, Ca

- Developed a centralized knowledge base of over 120 training documents and videos.- Deployed and administered an online university for staff to use for professional development. http://magicmemoriesuniversity.com/- Reduced service tickets related to training gaps by 25% by personally executing training initiatives.- Enabled 80% more service tickets to be resolved remotely by creating simple processes which on site teams could follow and remote support could more easily support.- Reduced downtime related to technician delays by 50%. - Created processes and training strategies and executed those strategies to empower line level employees to personally resolve more issues without escalation. - Reduced the need for on site support by centralizing knowledge, standardizing training, end working with key leadership to ensure a continual learning program. - Allowed more issues to be resolved by an immediate remote response rather than waiting for a technician to travel to the store location.- Automated testing of newly deployed software using PowerShell to monitor and report abnormal behavior. Scripts would send reports including logs, file system, and thread activity in order to quickly identify the root cause of bugs.- Achieved the highest number of tickets closed among all company IT support agents worldwide for May, 2017.

San Francisco Bay Area

- Sole provider for USA technical support from March 2014-March 2015.- Responded to service calls and emails to provide technical support on computers, printers, and camera systems.- Setup networking and IT systems for new stores in New Zealand, Los Angeles, San Francisco, Long Beach, Orlando, FL, San Diego . Provided remote support to locations globally. Provided technical training on best practice to other technicians and operational leadership. Averaged in the top 10% for service ticket closure rate throughout my career.

The Queen Mary

- Created a system of individual performance metrics and weekly feedback for all team members leading to a 4 month steady increase of team performance. - Sought and engaged in independent management learning above and beyond what was provided internally and contributed to internal SOP.- Standardized an approach to individualized performance metrics for other managers to use.- Changed approach to managing the team, and completely changed management strategies leading to a significant boost in employee attendance and job satisfaction.- Achieved month over month improvement with an overall 34% increase in per guest revenue during my time in this position.

The Queen Mary, Long Beach

Long Beach, Ca

Greater San Diego Area

Created graphics and videos for television networks including Fox News and G4 using Photoshop, Illustrator, After Effects, and 3D Studio MAX.

Computer Software Engineering

Bachelor Of Arts (B.A.), Cinematography And Film/Video Production

Full Stack Web Development Certification, Computer Software Engineering

Cinematography And Film/Video Production

Bachelor Of Arts - Ba, Cinematography And Film/Video Production, 3.8