Jonathan Dillard Email & Phone Number

-Leader of the DFW terminal for Janel Group's Domestic Operations-PNL accountability-Growth & Development of the DFW station-Oversee multiple departments from operations, customer service, sales, drivers and warehouse operations-Responsible for team building, culture, and employee carrier progression.

- Creating dynamic LTL and FTL solutions for customers nationwide.- Building relationships for long-term partnerships- Assisting in growth of brand development and market share

-Lead team of account executives in new business development and current customer growth.-Develop team members in sales, account management, and technical & functional processes that are key to retention and growth of customer base.-Create and execute Individual Development Plans for associate growth within the company.-Analyze and interpret data to shippers to help achieve outcomes mutually beneficial for all parties.-Work with leadership peers to create a high performance environment.-Participate in groups to collaborate on key initiatives for our business' short and long term success.-Helped grow the LTL service offering across STM and was the direct point of contact for solutions and development in the Dallas office.

- Maintain current business and grow new business- Work with new and tenured associates to provide more efficient ways of using the resources at hand to better allocate time and stay organized- Develop relationships across different lines of business to further my understanding of the industry and help the enterprise grow- Ensure that my teammates are well educated on the current market conditions, knowledge of our industry and technology we utilize- Be an extension to the Sales Operations Manager

- Maintain and grow clients while generating new business opportunities- Facilitate daily customer interactions and keep customers informed on market conditions- Conduct monthly business reviews with top clients- Prospect and cleanse new leads to grow pipeline

- Successful retail manager with experience in Sales, Customer Service, Inventory Management, Merchandising, Staff Recruitment, and Supervision. - Proven ability to increase sales and improve profitability through effectively building depth with teams, merchandising, sell through evaluations, communication with buyers, and inventory management.- Demonstrate a high level of proactive multitasking and self motivation in all aspects of work.- Record of improving sales, successfully introducing new products, and growing customer base. - Excellent leadership skills. Can communicate effectively with employees and motivate them to perform at their best. Can set direction for the team. Hands-on approach to training. Established record of dependability and company loyalty.- Experience in both general merchandising and specialty retail sales. - Extensive knowledge of current trends/brands popular within our customer base as well as product knowledge, internal and external.