Jonathan Dillard Email & Phone Number

Conway, Arkansas, United States

Curriculum Design and Implementation - Developed engaging lesson plans and curriculum materials for a variety of learning styles.Student Centered Approach - Fostered a positive and inclusive classroom environment for students.Literacy Advocacy - provided initiatives to the students while collaborating with other educators to provide and promote a love for literacy.Professional Development - Attended workshops, conferences, and webinars to stay updated with current practices.

Little Rock, Arkansas, United States

Oversaw daily branch operations while achieving exceptional levels of client satisfaction and revenue growth.Administered and monitored vehicle fleet in a highly efficient and cost-effective matter.Supervised and cultivated branch employee performance through active training and mentoring.Targeted local business partners and executed highly successful promotions.Managed accounting functions including accounts receivable, closing, auditing, and banking.Evaluated the financial performance of the branch and implemented new strategies and corrective actions as needed.

Conway, Ar

Maintained accurate sales records and streamlined store operations.Managed store opening and closing, including nightly bank deposits.Analyzed sales reports and supported inventory management.Provided excellent customer service and product assistance.

Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.Assisted customers by answering questions and fulfilling requests.Conducted product demonstrations to highlight features and redirect objections to positive aspects.Listened to customer needs and desires to identify and recommend optimal products.Educated customers on promotions to enhance sales.Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.Met and exceeded upsell goals by highlighting target merchandise with strategic promotional approaches.

Star City Arkansas

Continuously evaluated business operations to effectively align workflows for optimal area coverage and customer satisfaction.Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.Prepared for and executed new menu implementations.Led and directed team members on effective methods, operations and procedures.Applied knowledge of previous supply needs and forecasted business levels to estimate required supplies.Resolved challenging customer complaints to full satisfaction, promoting brand loyalty and maximizing repeat business.Spearheaded regular maintenance and repair operations to keep building and equipment in peak condition.Maintained safe working and guest environment to reduce risk of injury and accidents.Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.

Master Of Science - Ms, Clinical Psychology

Master'S Of Science, Industrial And Organizational Psychology, 3.5

Psychology, Behavioral Sciences