I lead a team of Relationship Managers, Commercial Financial Services located in Downtown Vancouver for Canada’s largest financial institution. My team is dedicated to nurturing client relationships and growing commercial banking market-share across a wide range of industries, including hospitality, mining, manufacturing, retail, supply chain, construction services, film, animation, gaming and creative industries.

Client relationship management of a senior commercial portfolio that focuses on supply chain, manufacturing, construction contractors, international trade, real estate, liquor stores and hospitality.

A rotational development program focused on leadership development within Commercial Financial Services. Focused on developing commercial credit capability and analysing credit for a wide range of industries.

In this role, I was responsible for the client experience, business growth and employee engagement for RBC 14 retail branches on North Vancouver Island. Responsible for the engagement, career development and performance management of over 200 employees.

My role is to provide senior leadership to 5 branches within the core of Victoria BC. My mandate is coaching and developing all employees to a high level of performance, profiling RBC brand in the community and effective deployment of people to help our clients and employees achieve their goals.

Responsible for driving a premium growth of RBC's largest branch on Vancouver Island. My role was dedicated around increasing employee capability, driving top results and delivering the best client experience in person and through digital channels.

My role as an Regional Sales Coach was to provide advice and counsel to senior leadership around sales and leadership effectiveness. Ensuring awareness with sales leaders and sales professionals around national and regional office communications. This role was focused on impacting sales coaching in urban and rural markets for RBC in British Columbia. The skills developed in the job was sales communication at all levels of RBC, change management, performance analysis, implementation of emerging client and employee facing programs and technological tools.

Branch leadership roles of increasing complexity from new branch openings to established branches. Teams consistently recognized for top quartile sales performance and client loyalty. Teams were recognized for national and regional awards for client focused service and sales.

A variety of branch advisor roles of increasingly complexity. Consistently recognized as a top-performer for sales volume, productivity, collaboration and client loyalty.