Jonathan Egger Email & Phone Number

Rapid City, Sd, Us

Rapid City, South Dakota Area

In automotive sales, my focus is on guiding customers through every aspect of purchasing and owning their new or pre-owned vehicles. I ensure they understand their options clearly, so they can make informed and confident decisions.I prioritize building long-term client relationships based on trust and reliability. Using Customer Relationship Management (CRM) systems efficiently, I keep communication organized and streamlined, making the sales process as smooth as possible. Attention to detail is essential in my role, from accurately completing documentation to presenting vehicles thoroughly. I aim to provide a seamless experience for all parties involved while staying transparent and compliant.My goal is simple: to deliver excellent service and make the car-buying journey efficient and enjoyable for every customer.

United States

I specialized in retailing UTVs and ATVs from reputable brands like Polaris and Tracker, along with a range of boats from the White River Marine Group, including Malibu and Axis Surf models. In this role, I prepared tailored proposals for government entities and individual clients, addressed purchasing concerns, and provided various procurement options.I collaborated with customers to select and integrate accessories that enhanced the performance and enjoyment of their off-road vehicles or watercraft. By clearly presenting the features and benefits of each model, I ensured customers felt confident in their decisions. After purchase, I provided comprehensive guidance to help clients fully utilize their new ATVs or boats.

Rapid City, South Dakota

I started my career at Directv as a front-line Technical Support Agent and advanced to roles as a Technical Support Supervisor and Case Manager Supervisor. In these positions, I managed detailed reports and audits, such as internal credit reviews, and handled accounts with complex issues, always prioritizing customer retention.I supervised teams of 12-24 customer care representatives, conducting weekly coaching sessions to track performance and drive improvement. I also organized monthly team meetings to review metrics, align on goals, and promote collaboration. Additionally, I was responsible for enforcing company policies, which included making difficult decisions such as terminations when necessary. I oversaw the hiring process for advanced technical support and front-line roles, ensuring a high-performing, compliant, and cohesive team.

Rapid City, South Dakota, United States

Continued my hospitality expertise through roles in serving and bartending, where I also managed poker games for promotional events. My responsibilities included assisting customers with selecting dinner and drinks, crafting and serving beverages, completing side work tasks, and educating guests about the in-house craft beer selection.

Rapid City, South Dakota, United States

Performed various tasks including maintaining the bar, taking and preparing drink orders, serving food and beverages, and ensuring inventory levels by restocking and conducting inventory counts. Additionally, responsible for reconciling tills and video lottery banks.

Deadwood, South Dakota, United States

I gained broad experience in the hospitality industry through various roles at Diamond Lil's Sports Bar and Jake's Fine Dining. At Diamond Lil’s, I started as a line/prep cook at 16 and worked across multiple positions, including line cook, prep cook, dishwasher, server, and bartender over six years. During managerial absences, I stepped up to handle responsibilities like ordering, inventory management, and training new staff, all while helping maintain food cost standards.At Jake's Fine Dining, I began as a busboy and progressed to server and bartender upon turning 21, working at both establishments simultaneously. In these roles, I honed my skills in wine presentation, mixing craft cocktails, and serving premium offerings like Opus One library wines, Dom Perignon, and Cristal, paired with fine Southwestern cuisine.

Autobody/Collision And Repair Technology/Technician

Ged, General Studies, 12

Activities and Societies: played football