I am extremely Standards Driven with an acute focus on Attention to Detail. Attentiveness is high up on my priority list. I lead by example, with a complete understanding of the importance of achieving results. I pride myself on Guest Care, and focus on ensuring that all guests that I am in contact with, only receive the most professional and utmost genuine experience.I believe that true success comes form having an understanding about all aspects of the product that you are working with. To achieve this you need to be well organised, a good leader, and in control of all circumstances at all times. My experience covers a multitude of Hospitality, ranging from High end Business Hotels to International Resort Operations, World renowned Boutique Hotels to Luxury Country Estates . People skills are of utmost importance to me with a full understanding of Systems and Procedures.I have a very high Financial Acumen, with experience in achieving budgeted results by extracting the most from my teams.Training and actioning of Standard Operating Procedures is an area in which I am highly skilled, and believe that emphasis should be on ensuring that service consistency is achieved through focussing on these standards as the back bone to service success.Specialties: Leadership, Planning Skills, Organisational Skills, Controls, Evaluating techniques, Personality Attributes, Good Communicator, Training and Development, and the ability to be able to motivate and support senior personnel.
Listed skills include Hotel Management, Resorts, Hotels, Food And Beverage, and 45 others.
