- Assisting clients with their most pressing mission critical priorities by aligning them with the most appropriate resources at our disposal.- Perform research fulfillment by responding with the appropriate Gartner Research or scheduling the client to speak with an industry analyst.- Accountable for content knowledge expertise in various assigned business and technology areas.- Stay up-to-date with core topics, published research and research area coverage to better assist clients with their initiatives.- Collaborate with Sales and Research Analyst communities to better understand clients needs.

- Communicated 401(k) plans to Fidelity's partners to have appropriate Investment Solutions conversations- Built rapport and opened up the conversation with Fidelity clients through profiling and utilizing consultative skills with clientinteractions- Applied bookkeeping management skills to effectively managing leads through lead utilization.- Scheduled targeted appointments to address client needs related to products and services.

- Analyzed financial situations of clients to formulate a wholistic needs-based solution that incorporates Risk Management, Asset Allocation, and Wealth Accumulation- Established a client base by building long-lasting relationships with clients and ensuring effective communication about theirneeds and long-term financial goals- Developed an ability to manage time effectively and handle several tasks simultaneously to handle client’s needs in a timely manner effectively

• Support the Foreign Corrupt Practices Act (FCPA) post-acquisition due diligence review of a $30 billion aerospace acquisition ofRockwell Collins Inc.• Participate in an international site visit, to Latin America, to support interviews and testing of source documents across varioushigh-risk areas• Assist in analyzing data sets for sample selection and reviewing source documents for sufficient and reasonable support• Review employee expense reports for reasonable/necessary business expenses and compliance with company policies

• Coordinated the execution of six orientation programs for over 1,500 new incoming students and their parents• Established a connection as a role model with incoming students and peers resulting in a 17% increase in enrollment rate for the2017-2018 academic year• Directed more than 25 campus tours sharing the 130-year legacy of Florida A&M University with prospective students and parents• Served as a liaison for 10+ University departments, to optimize the delivery of services offered to incoming students• Analyzed the performance of past orientation methods to optimize the overall experience for incoming students