Jonathan Gaddes Email & Phone Number

Dallas, Tx, Us

- Responsible for the strategy, operations and improvements within the Integrated Operations Center. - Security Oerations and Network Operations Centers, Identity and Access Management, Message and Data Risk/Security, Physical Security Technologies, Help Desk operations and Performance Monitoring of Oncor digital landscape. - Direct incident response, triage, remediation and recovery in alignment with NIST cybersecurity framework.- Additional Non-Operational commitments are Quality Assurance, Reporting, Annual Cybersecurity training and education, Cyber drill development, execution and follow through. - With my many hats, I have current or former involvement in industry working groups, cybersecurity committees or advisory boards and often engages with external need on cybersecurity matters.

Dallas, Tx, Us

As a Senior Manager of Workforce Enablement in Technology, the position is responsible for all 4 key areas. 1) Digital Workforce Solutions - All things End user computing, Help Desk, Messaging and Collaboration 2) Mobility - The Development and Operations (DevOps) of the Oncor Mobility portfolio. 3) Financial Information - The ownership of our FIM systems, Safety Systems and Internal Audit4) Human Capital Management - The ownership of our HCM system, Project management system and Capital Forecasting

Dallas, Tx, Us

• Lead a group of high skill professionals which contained 5 employees and 2 contractors. • Direct responsibility for the audit validation, record corrections for Lighting • I explored, provided recommendations and evaluated market disruptors.

Dallas, Tx, Us

• Managed a large group of employees and contractors providing Operations support and exception resolution functions. • Analyzed service order request from internal and/or external partners in a timely manner to efficiently distribute all field service orders to meet Company and Customer expectations.• Cultivated and maintain relationships with both internal and external partners ensuring group objectives are met and we are able to provide safe, timely and reliable service to millions of Texans.

Dallas, Tx, Us

• Required to maintain, troubleshoot, service and Install Single phase and poly phase Metering Equipment and devices on a diverse group of customers.• Work with an on complete metering accounts with multiple meters, pulse configurations, Watt and Var consumption and subtract meter.

Bachelor Of Business Marketing - Bba, Business, Management, Marketing, And Related Support Services

Associate'S Degree, Business

Bachelor Of Business Administration - Bba, Business Administration And Management, General