Jonathan Gilbert

Jonathan Gilbert Email and Phone Number

Lead Business Analyst @ Next
Altrincham, GB
Jonathan Gilbert's Location
Altrincham, England, United Kingdom, United Kingdom
Jonathan Gilbert's Contact Details

Jonathan Gilbert work email

Jonathan Gilbert personal email

n/a
About Jonathan Gilbert

Committed to connecting business stakeholders and teams to identify problems and deliver solutions, thereby generating business commercial value.A strong delivery and transformation track record for new customer-centric solutions and process improvements, for large global FTSE100 organisations.What excites me most are the rich insights, learning and innovation achieved through collaboration. How we together achieve more by harnessing everyone’s unique skills, experiences and perspectives.

Jonathan Gilbert's Current Company Details
Next

Next

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Lead Business Analyst
Altrincham, GB
Jonathan Gilbert Work Experience Details
  • Next
    Lead Business Analyst
    Next
    Altrincham, Gb
  • Hsbc
    Change And Implementation Analyst / Trainer
    Hsbc Aug 2022 - Present
    Facilitating delivery of frictionless customer services through a move to Value Streams and agile adoption.
  • And Digital
    Agile Coach
    And Digital Jun 2021 - Jul 2022
    Providing external client and internal colleague experience improvements by improving flow of value and transparent communications, metrics and process improvements, onboarding
  • Aviva
    Business Analyst
    Aviva Jul 2020 - May 2021
    Facilitating Global Finance team capability, operational and technology improvements to deliver the Group Vision and Strategy
  • Leonardo Drs
    Agile Coach, Scrum Master
    Leonardo Drs Aug 2019 - May 2020
    Uk
    Value chain improvements for customer projects to reduce lead time from order to cash, meeting increasing regulatory documentation requirements
  • Close Brothers Motor Finance
    Programme Planning Analyst, B2B, B2C
    Close Brothers Motor Finance Aug 2018 - Aug 2019
    Doncaster, United Kingdom
    Uplifted change capability to deliver complex UK network transformation for Motor Finance through adoption of new tooling (Salesforce, Experian, Cisco telephony, BI Dashboards) and front / back office processing
  • Royal London
    Transformation Consultant, Group Finance
    Royal London Jan 2017 - Jun 2018
    Wilmslow, London, Edinburgh
    Working with Transformation Director to develop a Transformation Function as enabler for continuous improvement to meet future regulatory and business change whilst maintaining Finance services across lines of business
  • Royal London
    Business Change Manager - Solvency Ii / Imap
    Royal London Nov 2014 - Aug 2016
    Wilmslow
    Championing business change and transformation capability for teams adopting these new platform into new operational processes and ways of working
  • The Co-Operative Bank Plc
    Planning Process Manager
    The Co-Operative Bank Plc Oct 2012 - Oct 2014
    Manchester, United Kingdom
    Alignment and prioritisation of integrated business planning for Retail and Corporate banking for the Medium Term Plan (5 year), to meet challenging strategic targets
  • The Co-Operative Bank Plc
    Distribution Delivery Lead Analyst
    The Co-Operative Bank Plc 2010 - 2012
    Manchester, United Kingdom
    Development of the branch network customer journey and operating model for retail and corporate banking to achieve distribution strategy and market challenging customer experience involving Merger and Acquisition
  • The Co-Operative Bank Plc
    Distribution Development Analyst
    The Co-Operative Bank Plc 2008 - 2010
    Manchester, United Kingdom
    Shaped and implemented customer and colleague services and experiences for branch distribution network, leveraging integrated distribution channels to enhance customer and colleague experience
  • The Co-Operative Bank Plc
    Business Analyst
    The Co-Operative Bank Plc 2006 - 2008
    Manchester, United Kingdom
    Delivered customer and colleague improvement initiatives and new solutions to achieve strategic goals, as part of integrating distribution channels and customer experience
  • The Co-Operative Bank / Co-Operative Insurance Services
    Resource Planning Manager
    The Co-Operative Bank / Co-Operative Insurance Services 2004 - 2006
    Manchester, United Kingdom
    Led a team of analysts forecasting customer demand and resource planning for 500FTE multi-site contact centres
  • Barclaycard
    Resource Planning Manager
    Barclaycard 2002 - 2004
    Liverpool, United Kingdom

Jonathan Gilbert Skills

Stakeholder Management Risk Management Banking Retail Banking Change Management Business Transformation Financial Services Governance Financial Risk Business Process Improvement Project Delivery Process Improvement Customer Experience Management Business Analysis Strategy

Jonathan Gilbert Education Details

  • Winchester College Of Art
    Winchester College Of Art
    2:1

Frequently Asked Questions about Jonathan Gilbert

What company does Jonathan Gilbert work for?

Jonathan Gilbert works for Next

What is Jonathan Gilbert's role at the current company?

Jonathan Gilbert's current role is Lead Business Analyst.

What is Jonathan Gilbert's email address?

Jonathan Gilbert's email address is jo****@****iva.com

What schools did Jonathan Gilbert attend?

Jonathan Gilbert attended Winchester College Of Art.

What are some of Jonathan Gilbert's interests?

Jonathan Gilbert has interest in Music And Art, Married With A Daughter Of 6, I Enjoy Cycling.

What skills is Jonathan Gilbert known for?

Jonathan Gilbert has skills like Stakeholder Management, Risk Management, Banking, Retail Banking, Change Management, Business Transformation, Financial Services, Governance, Financial Risk, Business Process Improvement, Project Delivery, Process Improvement.

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