Jon Goodwin Email & Phone Number

Chicago, IL, US

Schaumburg, Illinois, United States

Schaumburg, Illinois, United States

• Consult with clients that do between 1.5 to 15 million annually in revenue for FedEx.
• Assist with project oriented implementations and integrations
• Created SharePoint site for team that houses documentation, links to other internal sites, and has additional features that assist with day to day consulting activities

Schaumburg, Illinois

• Consult with customers over shipping processes and provide FedEx automated solutions to enhance shipping efficiency
• Onboard and integrate FedEx automation solutions to customer ERP systems
• Provide insight and guidance to customers on the following: Application Programming Interfaces, Electronic Data Interchange, Shipping Software, E-Commerce Platforms and Marketplaces
• Maintain and enhance internal team website via HTML, CSS, and JavaScript

• Aligned to 30+ clients to provide configuration support for their pharmacy application
• Discuss changes and impact of changes to clients over calls
• Coach clients on how to do configuration changes to become more self sufficient
• Logged tickets and solved problems virtually for clients during their Go Lives
• Led Train-the-Trainer events for multi-facility hospitals
• Provided Knowledge Transfers for SurgiNet, Scheduling Appointment Book, and SA Anesthesia to fellow Cerner Associates

Saint Louis, MO

• Research Situational Case Studies for future classes.
• Revise Syllabi from different curriculums to meet academic requirements.
• Assess Graduate Level Courses for Accreditation Purposes.

Saint Louis University

• Intern for SSM Health System which expands over 4 states and comprises of 18 owned hospitals
• Conducted research, collected information and wrote a Reference Guide for training and onboarding Clinical and Non-Clinical Staff at Saint Louis University Hospital’s Neurology Department
• Provided information to internal providers and specialties about various neurological conditions and guidelines for departmental policies (i.e. handling expired medication)

• Interned for Fortune 25 Company and world’s largest Pharmacy Benefit Management Firm
• Developed Crisis Plan and Checklist for Public Health Emergencies that is implemented at multiple sites
• Revised existing Emergency Plans, which include a Hurricane Checklist and Communications Checklist
• Collaborated with cross functional teams to accomplish additional deliverables during the internship

• Utilized leadership and management skills for associates in daily store operations
• Accountable for customer experiences within store, including associates’ interactions with customers
• Supervised Michael’s sponsored classes, checking and updating inventory in store, and setting up ads
• Oversaw total sales along with other responsibilities such as recovering, securing, and closing store

Master Of Business Administration (M.B.A.), Business Administration And Management, General

1 Year Accelerated Program

Bachelor Of Science In Health Management, College Of Public Health And Social Justice

Activities and Societies: Public Health Club, Billiken 5k, Operation Food Outreach, Operation Breakthrough Major: Health.

Education record