Jonathan Gordon Email & Phone Number

Chorley, GB

• Actively collaborate with team members to develop and maintain software solutions.
• Utilize Git for version control, ensuring efficient code management and collaboration.
• Develop responsive and interactive front-end interfaces using JavaScript, HTML, Bootstrap, and Vue.
• Employ Laravel for back-end development, ensuring robust and scalable web applications.
• Participate in code reviews to maintain code quality and adhere to best practices.
• Continuously expand knowledge and skills through self-learning and professional development opportunities.

Chorley, England, United Kingdom

• Lead the Health and Safety system and improved the score in my first quarter from 79% to 87%
• Set a system in place to combat fraudulent delivery refunds, saving the restaurant £300 a month.
• Worked towards and consistently achieving store targets, specifically helping to bring the restaurant UberEats Star rating from 4.0 to 4.8
• Responsible for the teaching and coaching of Food and Hygiene Safety procedures.
• Assisted in the development of staff of all levels, including crew trainers, floor managers, and shift managers. This is achieved by completing verifications to ensure they are at the level required for their position.
• Support my Business Manager to help run the restaurant in their absence

• Helped towards creating a positive, dynamic and inclusive working environment
• Tracked waste on each shift and completed accurate inventory counts
• Enforced McDonald's policies and employment laws such as Working Time Directives.
• Managed completion and follow-up of Planned Maintenance and cleaning tasks.
• Responded to customer complaints confidently, adhered to the customer recovery process.
• Reviewed sales and guest count projections with my Business manager

• Followed and reinforced basic people minimums (eg. uniforms, punctuality)
• Used the Crew Trainer’s Guide when training Crew on a new tasks or station
• Provided appreciative feedback for good performance and constructive feedback when required
• Recommended training needs to the restaurant’s Training Manager