Jonathan Grandy

Jonathan Grandy Email and Phone Number

Customer service representative for SMART Technologies. @ SMART Technologies
calgary, alberta, canada
Jonathan Grandy's Location
Timberlea, Nova Scotia, Canada, Canada
Jonathan Grandy's Contact Details

Jonathan Grandy personal email

n/a
About Jonathan Grandy

Experienced Technician with a demonstrated history of working in the information technology and services industry. Skilled in Windows 7, Computer Repair, Customer Support and Technical Support. Graduated from eastern college Halifax NS.

Jonathan Grandy's Current Company Details
SMART Technologies

Smart Technologies

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Customer service representative for SMART Technologies.
calgary, alberta, canada
Website:
smarttech.com
Employees:
768
Jonathan Grandy Work Experience Details
  • Smart Technologies
    Technician
    Smart Technologies Aug 2016 - Present
    Halifax, Canada Area
    • Troubleshooting Hardware issues• Helped customers find downloads• Troubleshooting Software issue• General Customer service • Complete replacement requests • Answered and actioned emails
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  • Blueocean Ventures Sa
    Desktop Support Specialist
    Blueocean Ventures Sa Aug 2018 - Oct 2018
    Halifax, Canada Area
    Temporary IT Support• Imaged computer via PXE boot• Setup computers• iSupport Ticketing system• Installing software• Answer Emails• Filling Bins for at home agents• Phone call tech support• Troubleshoot Hardware• Troubleshoot Software• Troubleshoot Citrix issues
  • Halifax Regional School Board
    Computer Repair Technician
    Halifax Regional School Board Nov 2015 - Mar 2016
    Dartmouth, Nova Scotia
    • Cleaning computers• Making images and cloning drives• Installing computers in schools • Putting laptop carts together• Troubleshooting issues and replacing computer parts• Loading and unloading orders• Installing and updating software
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  • Teletech
    Escalation Specialist
    Teletech Jun 2012 - Nov 2012
    • Assisted with escalated issues• Answered and actioned emails• Processed return labels
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  • Teletech
    Customer Service Specialist
    Teletech Sep 2010 - Nov 2012
    Order Support• Assisted with order status• Completed returns and exchanges
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  • Wal Mart
    Customer Service Representative
    Wal Mart Oct 2007 - Sep 2010
    Electronic Department• Helping customers with video games, movies, computers, and televisions• Processing sales and refunds• Stocking shelves• Answering calls and questions from other stores and customers
    View

Jonathan Grandy Skills

Team Work Escalation Resolution Sales Customer Service Information Technology Networking Microsoft Exchange Computer Hardware Hardware Windows 8 Windows Server Computer Repair Technical Support Troubleshooting Windows 7 Windows Windows Xp Call Centers Active Directory Software Documentation Servers Operating Systems Network Administration Help Desk Support Process Improvement Customer Support

Jonathan Grandy Education Details

  • Eastern College Halifax Ns
    Eastern College Halifax Ns
    Information Technology

Frequently Asked Questions about Jonathan Grandy

What company does Jonathan Grandy work for?

Jonathan Grandy works for Smart Technologies

What is Jonathan Grandy's role at the current company?

Jonathan Grandy's current role is Customer service representative for SMART Technologies..

What is Jonathan Grandy's email address?

Jonathan Grandy's email address is jo****@****ech.com

What schools did Jonathan Grandy attend?

Jonathan Grandy attended Eastern College Halifax Ns.

What skills is Jonathan Grandy known for?

Jonathan Grandy has skills like Team Work, Escalation Resolution, Sales, Customer Service, Information Technology, Networking, Microsoft Exchange, Computer Hardware, Hardware, Windows 8, Windows Server, Computer Repair.

Who are Jonathan Grandy's colleagues?

Jonathan Grandy's colleagues are Kim Spence, Jianhui Xu, Thoatram Pham, Galank Purw, Ceecee Alexander, Ravel Fernandes, Adi Setiawan.

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