Jonathan Greiner Email & Phone Number

Austin, Texas, United States

● Managed administrative affairs for an ecological restoration firm with $2M revenue and a staff of 25 people ● Worked to develop and communicate employee and operational processes for organization● Managed administrative for subcontractor agency of $250K revenue and a staff of 5● Worked independently, determined appropriate decisions, and achieved positive outcomes

Austin, Texas

● Coordinated students, materials, and curriculum for multi-year Academy of 500+ students provided through a $4M multi-year grant ● Utilized a high level of attention to detail as well as strong interpersonal skills to communicate needs among instructors and applicants ● Assigned resources, gathered materials, and coordinated with faculty, students, and partners to create quality classroom experiences

Austin, Texas Area

• Perform daily quality assurance of current guest spaces and onboarding inspections of new spaces to prevent guest issues• Consistent multitasking through an array of software, files and sites to complete tasks in a timely manner and with thorough tracking• Coordination between local and national Guest Experience team to resolve guest issues and fulfill requests• Coordination between management to identify tasks, due-dates and track/schedule as appropriateManaged annual GM meeting for global team of 50

● Taught event management to groups of 15-20 students in the continuing education program at a local community college ● Instructed students on practices to build and run small event management business, including presentation and decorum ● Created lectures, coordinated guest speakers, curriculum and materials for students and maintained tracking for administration● Taught prior courses in 2010-2011

Austin, Texas Area

● Processed invoicing, contracting, and client administration for $900K annually showing detail-oriented precision in all tasks ● Completed billing, payment processing, and administration for $50K monthly● Displayed a willingness to learn how to use # new technologies and work in multiple platforms/applications● Assisted in production of major events of 600+ people, maintained tracking, financial and communication for team of 8 producers

Austin, Tx, 78704

● Oversaw general operations and venue rental program for 7.5-acre property with $2.5M revenue and a staff of 10 and 30+ regular volunteers ● Consistently provided a warm and engaging demeanor, assessed circumstances, and empathized with clients, volunteers, and stakeholders to offer help and swift resolution to issues as needed● Developed a financial and operations policy and procedure manuals that were adopted as future guides for the organization● Developed Rental and Event Program from $115K in 2014 to $185K in 2016● Promoted from Venue and Event Manager to Operations Manager in August 2016

Austin, Texas, United States

● Consistently provided a warm and engaging demeanor, assessed circumstances, and empathized with clients, volunteers, and stakeholders to offer help and swift resolution to issues as needed● Developed Rental and Event Program from $115K in 2014 to $185K in 2016

Austin, Texas Area

● Coordinated events between multiple teams and venues (hotel, music venue, residences) for private and public events with 20-450 guests in attendance ● Managed general communications with clients and partners outlining specific details of events ● Successfully delivered the on-time completion of all necessary event expectations

Austin, Texas, United States

● Coordinated staff and guest needs between 6 service outlets and banquet/catering department at 230-room property● Monitored and assessed satisfaction trends by evaluating and addressing issues, made departmental improvements accordingly to gain regular hotel position within top #5 of company● Created and developed banquet beverage program, tracking, and maintained bar revenue at 20%● Worked well under pressure with multiple deadlines, and demonstrated a proactive approach to routine/non-routine occurrences● Promoted from Banquet Server to Banquet Captain in Mar 2018, then to Asst. F&B Mgr. in Mar 2010

Austin, Texas, United States

Austin, Texas, United States

Savannah, Georgia, United States

● Developed relationships with local businesses and coordinated route and products for delivery between 20-30 local locations

Education record

Psychology

Fine Arts